Sally Beauty — Local services in Port Hueneme

I don't like giving bad reviews but I feel like this place deserved it because of their rude manager and employee. I took a couple of products I bought before the quarantine and wasn't able to find the receipt. Asked them what could I do, even offer to just give it to them cause I didn't want it to be wasted. They didn't give me any options. Because it happened to me before on one occasion at the other sallys in ventures, I thought they were gonna be as helpful and understanding but instead were rude and didn't know how to talk to the customer. More stressed about letting people in, also rude because even tho I was there first waiting outside she was about to let people behind me go in. I heard her name is Angie. When I asked the other coworker working with her she said she couldnt do anything cause her manager already said no .Thankfully I called the other sallys in Ventura and as always, gave me options about what I can do. I just went there because it is closer for me but never going back there .Please hire nicer people to work for you , at least smile and not give people bad attitude when they are explaining...

Poor customer service. One of the clerks specifically a light skin lady with with dark hair. Asked her a question regarding bleach and tells me all bleaches are the same. When I told her not all are the same, I was looking for the cream kind particularly which it’s a bit better for the hair. She answers back with irritated tone. She leaves and I continue my shopping, at the register she is also helping me when I asked another question regarding my payment method, she is still with attitude and tells me she doesn’t know then I told her I think I’m gonna pass today you have a lot of attitude. She just mumbled whatever an let’s me go. Bad business. Not the first time this person has this kind of attitude. On the other hand blonde clerk with long hair is very helpful and...

The lovely ladies that helped me and my best friend yesterday were so kind and polite with us. We had lots of questions because of dyeing our hairs for the first time. They answered everything we asked even when we had to ask more. They were very helpful & well informed and at no point said they didn’t know, were unsure, or didn’t know about the products we were asking about. They made us feel very welcome and comfortable being friendly & patient the whole time.This location is amazing 🤩 and worth it if you need help and friendly service. I highly recommend this store location will definitely 👍🏽 visit again for all my hair care needs...