Well, I'd definitely give Cancun one star--and that one star is solely for the customer service. The staff was very, very good. The woman behind the counter was friendly, helpful, and super responsive.
This was my first time visiting, and I really wanted to enjoy a new Mexican food spot. My wife and I ordered a few items to try: a fish taco, the steak and shrimp burrito, and an al pastor street taco.
The al pastor taco was okay--not the worst, not the best--just slightly salty. The fish taco, however, was loaded with veggies and had very little fish. It was also cold by the time I got it, likely because of the overwhelming amount of coleslaw.
But the biggest issue by far was the surf and turf burrito. It was hands-down the saltiest, most disgusting burrito I've ever had. And that's saying something--I'm the type of person who adds salt to my food. As I tried to power through it, I bit into something hard and found an avocado pit in the burrito. Absolutely disgusting.
I called the restaurant to explain what happened, and they offered to remake the food. Problem is, they're over 20 minutes from my house. I asked for a refund instead, and they said the manager would call me. It's now been several days and I still haven't heard back.
At this point, I'll never return--and I strongly suggest checking out better...
Read moreI have been eating and ordering here for about 5 to 5 1/2 years since my returned to Oxnard in November 2012. I’m a federal civilian employee on base and only have 30 minutes for lunch. So, I have to try to see if it pass my tastebuds 😂! I love Enchiladas and soups. So, I tried their chicken enchiladas for pick-up. When I arrived 10 minutes later, my food are ready to go. Ate it at work and it passed as I also knew how to cook. The other time, I tried the Albondigas soup, I love the broth but meat balls are small but it’s great overall. One time, I decided to eat again at the Mexican restaurant in corner of Channel Islands. I knew this place since back in 1995-1999 when I was still on active duty. I tried their albondigas soup and noticed that meatballs are larger but it failed my taste on the broth. I preferred Cancun and the owner/cook Gus and wife Oni as they really know how to make foods. They knew me because of my constant orders for pickup. Try it for yourself...
Read moreI have been eating here for about 5 years now since I came back to Oxnard in November 2012. I ordered a lot for pick-up since I only have 30 minutes for lunch break and I work on Port Hueneme base as a federal civilian employee. One thing I am certain is how they remember your guest and what you frequently order "by phone" and that how we started to know each others name. Their quality of foods are nothing more and nothing less and same with the price. The food taste better compare to nearby Mexican restaurants I tried before. Most of the time, I ordered the Enchiladas a lot as it is one of my favorite, then the Albondigas and the broth is superb in taste. I highly recommend the cooking of Gus and the courteousness of Oni. Try it for yourself when you get a chance. They will...
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