AT&T Store — Local services in Port Hueneme

As a teacher and caregiver, my phone is my life. My mom and I have been with AT&T since the very beginning of flip-phone times. When others complain about their cell phone carriers, and how they don’t have service or they can’t get or their Internet is weak, I continue on with my AT&T excellent internet, hot spot, great customer service wherever I travel and whatever I need to do for my work or personal use on my phone. Sadly, after accidentally dropping my phone in the (clean) toilet, I was unsuccessful in drying it out in rice or the blow-dryer. It was time for an upgrade anyway (I had an X). When I walked in the AT&T door two friendly representatives welcomed me in. Victor was up next so I got lucky :) After exchanging security information we looked up my current plan. I explained how I am an educator he helped me get the best possible deal with a teacher discount % for those educators out there, nurses and first responders as well. They have a well stocked store of phones and accessories physically in the store. I knew I needed to walk out with a working phone. We quickly determined the best phone for me and Victor was kind and patient. I got a deal on accessories as I needed a case, screen protector and high powered charger. He took the time to meticulously install the screen protector and helped me set up my new cool blue phone, so I was able to retrieve all of my information which was backed up on iCloud. The entire experience was very positive and I highly recommend the Port Hueneme AT&T store. Victor and his team will take good...

I visited this store a few days ago & got the best service I have ever received in all my years dealing with phone stores, I currently have T-Mobile & was looking to switch to AT&T. I went in on a somewhat busy day & was greeted by Troy. He was so kind & patient with me, he answered all my questions I had gave him & all the details I needed. What I liked the most is I asked him a few questions & he just wasn’t 100 percent sure & he mentioned he wanted to give me the correct answer because he is still some what new. So he called who I think was his boss to make sure he gave me the correct answer. The fact that he did that & didn’t guess or tell me what I wanted to hear just shows I can trust AT&T. They picked a great person to represent their company. At the end of my time there I switched 2 lines from T-Mobile and went with AT&T walked out with two new phones, two apple watches (Great Promo) and AT&T TV. If you visit this store trust they will take care of you. Great personality's great service & friendly as can be. Troy if you see this, thank you for helping a old woman like myself with all...

After waiting for an hour at another location to find out that the phone I wanted was not in stock, I called this location and the person who answered said, yes, in stock.

“Awesome, I’m on my way.”

“Well, I can sell you the phone but transferring data takes over an hour and we close in an hour.”

“I‘ll do that myself”

I get there and as he’s tapping away on the tablet, he informs me that insurance and NEXT are mandatory.

“I don’t want those.”

“You’ll have to call corporate tomorrow to get them taken off your account.”

“The guy at the other store didn’t say that. Just sell me the phone and I’ll call corporate.”

“I am not going to help you.”

3 art stores today and all experiences were terrible. The internet is already making their jobs obsolete, yet they feel the need to be rude to customers who actually come into the store. I won’t go to any of the...