Me Fitness Studios — Local services in Portland

My husband and I joined this gym a little over a month ago. Before doing so we researched gyms in the area, read reviews and even worked out at another gym.

We went in fully expecting not to like this place, We had read the reviews about the sketchy pricing, macho atmosphere, and sales pressure. We decided to visit anyway as there were some positive reviews and the location is great.

We did not experience any pushy sales tactics. Upon our first visit to the gym we were given an informative tour, told the about membership options and left alone to work out. It was made clear that we did not have to decide right away and that we could use our 3-day pass and decide when we felt ready. When we did sign up the pricing was exactly as promised and seemed quite clear and reasonable to me. After signing up we went through our complimentary training sessions, while they did try to "sell" us on personal training I didn't feel that it was a hard sell. We didn't buy any further personal training packages and didn't feel uncomfortable saying no.

I've read reviews stating that there are no women working out in this gym and that the decor is very macho and made other women feel uncomfortable. Every time I've been there the women have outnumbered the men. The decor is red, black, and white and there are a lot of motivational posters and positive customer feedback posters. I didn't find it overwhelming or macho.

Overall this is a great gym. The staff have all been nice and very helpful. The 24 hour access is very convenient and the location is great. If I could change one thing it would be to add some more open floor space to do combined cardio and resistance workouts. The largest area available with free floor space is where some classes are held so it's not...

Decent gym with a pushy membership gatekeeper named Phil. It's open 24 hours, offers a good selection of classes, and has decent equipment. That said, the jerk you have to deal with in order to become a member of this gym is a deal-breaker. I called in because they advertise a 3 day trial pass on their website. I said I was interested in that, and wanted to go to a class the next day to get started. I was told to go ahead and come to the class, and then Phil would give me a call when he got in to talk about making the trial membership official, and then we'd discuss the various long term membership options. The class was nice. It was an early morning spin class. The instructor had a good attitude, made the work out pleasant. Then I received a call from Phil. Even though I had called the day before to make sure it was ok, he told me I was not eligible for the 3-day trial membership because I had attended a class for free. WTF? I had only attended that class under the pretext that it would be the first day of my 3-day trial. Anyway, that didn't kill it for me right away, as I was genuinely interested in this gym. So we talked schedules, and because he only works from noon-7, and I work during the day and am not available during evenings, we couldn't meet up in person to discuss memberships. He was EXTREMELY reluctant to tell me about the memberships over the phone because they "were very complex, and difficult to understand." They're not btw. One membership is ~$60, but there's no commitment or up front fees, the other is cheaper, but you have to sign a contract. It's actually pretty straight forward. The more we talked, the pushier Phil became, and it became very unpleasant. Basically, Phil's bullishness pretty much squandered any desire I had to sign up for...

Be very careful with the cancellation policy and terms hidden in the fine print on the contract you sign to join this gym. Long story short, my credit card information got stolen a few months ago and instead of updating my card information. I stopped going; life got in the way. There's an access card you use to get in the building and swipe entry into the gym. They have record that I haven't been in months.

It was totally my fault for not staying on top of one of the many moving parts in my life. I ended up with a $100 balance on my account that I have to pay before I can technically “cancel” my membership. I now know that the policy requires 30 days written notice? It’s the first gym I’ve been a member of and I didn’t realize it was this tough to get out of a contract. My fault.

The email collateral I received regarding a payment failure didn’t state a thing about $ balance accrual. A note to update the card to avoid a "fee" but I was completely unaware that this could end up being $100+. I’m VERY frustrated. There’s plenty of room to improve these lanes of communication, increase transparency and ways to lighten the steps of the...