RJL Furniture — Local services in Providence

I had an exceptional experience at this store!! I stumbled in one day looking for a couch, and Patti immediately showed me around and let me try all of her options. She gave me a GREAT price on two excellent pieces, including a beautiful Pennsylvania House Couch. Afterwards, I called someone to schedule a delivery, but the guy had been uncommunicative and unreliable. After much coordination fuss, Patti called me personally and offered to bring it over free of charge. Her husband Roger is incredibly kind and delivered my pieces up to my third floor apartment- not an easy feat. I’m telling you: go to this store. They have a wonderful, affordable collection and will meet you with out of this world...

Disorganized and unreliable. Patti was keen to buy something from me for her store but ended up bailing at the last minute. Communication was poor and they couldn't stick to the agreed timelines. We agreed upon a time and she flaked, only telling me at the last minute that she would have to reschedule. I agreed, and she flaked on pickup a second time. Save yourself the hassle and go with a different store that won't...

I never write reviews but this place was so lovely I wanted to make sure I gave credit where it’s due. The inventory is in amazing shape, total pride in ownership at this store and the best customer service. You just don’t get the treatment I got today anywhere anymore. Wonderful experience!! Will be back over and over again. Loving our new mix match...