Reed's Built-Ins Inc — Local services in Provo

After years of trying to get them to fix things and tens of thousands of dollars in do overs, still nothing works as they promised. About once every 4to6 months they will call you back and come tweak something. They like to set stuff up and charge a premium, but they never work out the bugs , and they finish up a little here a little there and literally disappear for months at a time leaving you with a broke system. Stay away from these guys. They will wow you up front and you will feel like they are on top of it, but as soon as they get 75% finished, they move to the next job and you will never get your stuff finished for years to come. Plus they lock you out of everything. All processor programs and control apps are under their master license and their passwords, so you are stuck waiting for them to come back as you cant make any changes yourself, or use another company to pick up where they left off. So you have to either wait years for them to come finish the punch list, or pay a new company all over to start from scratch. So just avoid their sales pitch from the beginning and go with a bigger company who wont leave...

These guys really made it happen. I moved down to a new home in Alpine from Salt Lake about 5 years ago. These guys took care of me and still do! For my theater and automation.

I had a company from salt lake do our theater in our salt lake home. It is a night and day difference working with Reed's in our "new" home. The ease of use and customer service is way better. The house we moved into had bits and pieces of AV equipment, and They were more than OK to provide a solution that worked with existing equipment and still keeping me up to the latest and greatest.

From time to time they are a little hard to get here, but at the end of the day I know they'll take care of me. Still 5 star service. I'd say they're at the top when it comes to custom integration and experience. When I first met them, it seemed like they not only had a sound understanding of the AV trade, but with construction and...

I had them put in a sound system and IP cameras. They didn't mess with low-ball bids. These guys were upfront, gave me the options and did a really good job.

They put in a sonos system. It is amazing. Jordan recommended playbars for some of they areas and they rock! I wasn't sure how they were going to install the playbar on the tile above the fireplace, but they did it. It looks as good as it sounds. They really did a clean job. Custom work.

The IP camera system is really nice. Hikvision is the brand. They said I could go inexpensive and do basic analog cameras or invest a little, ok a lot, and do IP cameras. I invested, and I am so...