Really Top Notch. I bough something site unseen and had a lot of confidence because the owner/manager was so thorough, competent, and impressively knowledgeable. When I received my product it exceeded Scott's description in both quality and packaging. So happy with my new Bang and Olufsen product and with the overall experience. I had some question on installation and the staff and both stores were on top of things and walked me through the install. I know it seems trivial but good service and commitment to customers goes a long way and is obviously lacking at a lot of small business, this is unfortunately true even at the luxury price point. It is nice to see the pride in customers and its product is thriving at B&O in penn. ...
Read moreThe crew at B&O in Wayne are some of the most helpful and kind people I have ever met. It is a continuing pleasure to visit their store and ask them about the new technology. I was lucky enough to purchase a television from them and they gifted me free delivery and made it very easy to acquire it after I bought it. They are amazing and I will always be a fan of B&O, they have incredible, fun, beautiful technology and great sounding products!...
Read moreIn response to previous one star review. Mr. Han had a speaker repaired, and we tested in the repair shop before returning unit. 30 days later customer said the repair did not work and wanted his money back. We offered to re-test and re-repair free of charge if needed. He could drop speaker off or we would pick up. He refused both options. We could not return payment until we verified...
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