DeLeon Jewelers — Local services in Red Wing

Called to check if this place would be cheaper then wanshura jewelers the street over. As I’ve gotten my engagement ring sized with them!

Upon calling Deleon jewelers I believe the wife of the owner or she is the owner answered the phone. I asked simply what the price would be to size a ring. She replied with depends on karat so told her 18 karat she then says “well Ive seen a lot of 18k stamped rings that are brass filled” which seems like a very MEAN thing to say to a potential customer. I simply replied to her and said I know my rings real she then asks for the size of my ring which I told her was a size (7) probably needing to go down to 6-6.5 which at this point I repeated my self saying I just wanna know a estimate price.

Her answer (160-190$) COMPLETE SCAMMERS if you let them!

TRIED TO CHARGE ME OVER DOUBLE the price of what the service average cost is!

Pretty sure she assumed by my voice that I would not be knowledgeable enough to know how much a standard...

I've used Deleons over the years, so when my husbands wedding ring need resized they were my first choice. They do everything in house which I love. So two and a half weeks ago I dropped off the ring, I was told around a week for completion. I called today curious as to why I hadn't heard from them. The women who answered the phone said they were "called out of town" and my ring was still sitting there undone. She told me they would be back in two days. So I assume it will be at least another week until my husband can wear his ring again. As a customer I would have appreciated a phone call to say it would be another week or so, istead of having to wonder why it's...

Went in to purchase a engagement ring another gentleman walked in at the same time as me, the woman working asked if i needed help and i told her i need an engagement ring she helped the other man first which was fine it appeared to be just a quick drop off of a piece of jewelry but then the two proceed to have social hour and she seemed like she was in no hurry to assist me. I left and bought a ring from a jewelry shop around the corner. If this is the level of customer service they have i recommend going to howes which is right...