I recently had the most delightful experience at Rogers Jewelers in Reno, NV. From the moment I stepped into the store, I was enveloped by an atmosphere of elegance and warmth. The dazzling displays of exquisite jewelry pieces immediately caught my eye, but it was the exceptional service that truly made my visit unforgettable.
Bill Shaw, one of the store's finest associates, went above and beyond to assist me. His extensive knowledge of gemstones and settings was evident as he patiently guided me through the selection process. Bill took the time to understand my preferences and helped me find the perfect piece that resonated with both my style and budget. His genuine passion for jewelry and commitment to customer satisfaction made the entire experience feel personalized and special.
What stood out the most was Bill's attention to detail and his ability to make me feel valued as a customer. He answered all my questions with enthusiasm and provided insights that only a true expert could offer. Thanks to Bill and the incredible team at Rogers Jewelers, I left the store with a stunning necklace that I will cherish for years to come.
I wholeheartedly recommend Rogers Jewelers in Reno to anyone seeking high-quality jewelry and unparalleled customer service. Be sure to ask for Bill Shaw—you'll be in...
Read moreConnor Marks at Rogers was the only jeweler in the area who could procure a rare stone we were looking for. Not only did he get the stone for us, but he flew in stones from New York to pick and choose from. Despite all the work he did to get the stones available for viewing, when we chose one, I was expecting sticker shock but the price he quoted us was generously reasonable. To top that off, he then stuck with us through an near 6 month design process that involved intricate replication and a lot of custom work. I'm a designer by trade, so I was very particular about what I wanted and I got nervous during the process wondering how my engagement ring would turn out. I was getting nervous that we were going to spend a decent amount of money and it wouldn't be perfect-- Well, I was absolutely SHOCKED when I picked up my ring, it was STUNNING. I mean- this ring looked like an absolute vintage royal heirloom, it looked better than Princess Diana's . I still stare at it weeks later and wonder how this ring turned out so well. We'll be coming back for a wedding band and any other jewelry needs in the future. No other place in Reno was even able to get us the stone and after this process- I wouldn't trust anyone else . They nailed it...
Read moreThank you Connor. We browsed, worked with, and attempted to purchase through numerous other stores before happily working with Rogers. We were in search of a rare stone for an engagement ring. We worked with vendors in NYC, CA, and multiple hometown jewelers in Reno. We choose rogers because of their incredible customer service and ability to secure and design exactly what we were looking for. We received and excellent appraisal on our engagement ring when it was complete by an expert GIA gemologist with a lifetime of experience. I can't overstate enough of the importance of working with someone in person for your special day; and there is no one better to work with than Connor of Rogers Jewelers. I can tell you that my now wife's ring is spectacular and i feel we got a very competitive price for something so intricate and stunning. The process and execution were perfect and we couldn't be happier with the work, the experience, and the commitment. Thank you Rogers and especially thank you Connor you made this incredibly memorable experience. We look forward to working with you on future designs and creations. Did i mention the ring...
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