Liquid 2.0 — Restaurant in Richmond

A group of 5.

We arrived at about 1:00am and I ordered a water at the same time that we ordered a watermelon hookah and my fiance ordered a gin and tonic. I only got my water @ 1:50am with the rest of my table (none of them ordered a water and my fiance already ordered a drink and received it like 20mins in, after we received our hookah) Our hookah was taken away about 2:05 (from another waitress). I'd feel more okay with the situation if I didn't see people getting every drink they ordered except my water the whole time I was there if it was hella busy, but it wasn't. Girl (who knows what her name was, we never were introduced) just seemed like I was less of a priority. 15% was the minimum tip (anything less wasn't an option and they didn't offer a receipt). The hookah tasted burnt, and I didn't get the chance to ask for tongs until 1:45, which was way too late. Honestly, this was the worst hookah lounge I've ever been to because the waitress was so disengaged that I couldn't feel comfortable.

All I wanted was water dude, it's not that hard. Why should water take over 50mins to receive? I brought my own (unopened) water and wanted to bring it in, but the doorman took it from my backpack and made me leave it outside. The amount of negligence of basic human decency was pathetic. I'm not going to bother going here again.

$50 for 1 hookah (which was removed involuntarily) and 1 drink. Jesus dude.

Get employees that care about your customers? Idk. So many problems here

50 mins for a water is a huge problem.

On top of everything, I really shouldn't have had to wait until everyone upstairs around me had their alcohol to get water.

We got our check within 5 mins of my getting my water.

Water is legally required to be served when you're serving alcohol. I guess they managed to serve me water though so I guess they...

Coming from a city like Miami, and visiting Richmond for the first time I didn’t know what to expect with late night options to eat. My niece suggested Liquid Cafe. Everyone who knows me knows I really like nice places, so all she kept saying was I promise this will be the best fried chicken you’ve had in your life. Okay, the ambiance is nothing to write about, especially since we sat upstairs, but if you like to smoke hookah while enjoying your meal they have that to offer. I start every business at 3 stars and they were down to 2 stars, the waitress was really sweet, back up to 3 stars. It took 45 minutes to get our food, back down to 2 stars , one of us got the wrong order, down to 1 star, and then it happen. I tasted the chicken and shrimp, and I just looked at my niece and said “This is freaking delicious” it was like an explosion of fried chicken flavor in my mouth. Back up to 4 stars. I took them back up to 4 stars, because they advertise themselves for the amazing flavor of their food, not the ambiance or being quick, and they didn’t lie, their food is amazing. My suggestion is call in your order, get it to go, or come with friends ready to sit a while and laugh while you wait for the most amazing Fried Chicken you’ve ever had. Enjoy...

I have been coming to this establishment for several years and almost always have a good time. The food is good but I had an issue recently. Our waitress was nice but not very attentive. And that wouldn’t have been a problem for me if she had shown the itemized bill but she only showed me the total. I tipped not knowing that gratuity (18%) is automatically added to the bill. In this case, it means that the server got ~$15 in tip for a bill that consisted of one drink and a combo meal. The service that I received was subpar, so I don’t believe a tip that large was warranted when I had to be calling the waitress over just so me and my friend could order. I always tip, but I would appreciate more transparency about automatic fees when being presented...