Auto Value River Falls — Local services in River Falls

I received excellent service. My car broke down while I was in New Richmond. Luckily Auto Value had my part. I was in a desperate place to get it fixed right away. As a woman I took the challenge on to fix it. Thanks for YouTube i thought I could do this and fix it. Everything would have been fine but I did not have the strength to undo the bolts. I have an older car and those bolts were stuck. Riley their employee was watching me struggle. Came out and said I can't watch anymore. LOL and came out and help me after the store closed. If he only knew how much that meant to me. I highly recommend going to this place because they care. And in the end, Riley and I both got the car fixed and I went on my way. Being very grateful because of Riley. Thank...

Parts are more expensive than anyone else in the area, even after they "give you a discount."

They have no idea what they are doing. Sold me cavity wax as "rust converter." There is a girl there who knows absolutely nothing about cars. She doesn't even know what the parts do or how to look them up.

She started yelling at me when I tried to return an out of round brake drum because it had a bit of surface rust on it because I installed and tested it on a rainy day. I finally asked her what I had been thinking all along- had she ever worked on a car? She insisted she had, then tried to sell me "front drums" on a modern car and tried to sell me a ignition coil when I asked for a blower fan...

I went into the store last week inquiring about a check engine light that I’ve been having trouble with time and time again for awhile. Cody was extremely helpful and went above and beyond! Instead of just checking to see what the code was, he went a step farther and dug into what the problem could be and even called Jerry’s Auto across the street to inquire about the problem, pricing it may cost to figure it out, along with actual notes about the issue and what he’d learned from talking to Jerry’s Auto and researched. As of today, it’s all fixed and I’m very thankful for the excellent customer service and helpful advice!...