GG Boutiquee — Local services in Riverside

I recently reached out through TikTok letting them know that my blue gg romper was never delivered. I was told that an xl would be re shipped. I received my romper but it is not a size xl. I got the black one in a Large and it fit me perfectly it was just a little cheeky and I asked for a xl for the blue one to have a little more coverage, however I did say that if xl wasn’t available that the Large is fine. The blue one I received does not fit at all. It is way too small and won’t go past my thighs. I think I might have gotten a size small or medium, but there aren’t any size tags on the romper for me to confirm. I had my friend who is a size s/m try it on and it fit her perfectly. I am very disappointed because I was hoping to wear this romper for my birthday on June 24th. I asked if there was anyway I could get the correct sized re shipped and they replied the next day asking me for my address to see if they would be able to ship on time. I gave them my address and never received a response back. I still have yet to receive a response back and it is July 4th. Each time I communicated with them about my issues they said that I could always return to get a refund almost like they would rather me just return the item and get a refund instead of making sure I’m satisfied and received my item. After reading other reviews, it sounds like this is a very common issue. I see them live on TikTok all the time and it is very disappointing seeing how unprofessional they are when it comes to...

Placed an online order and unfortunately received an incorrect size. I emailed the same day I received the order and never received a response. I messaged them through instagram and again my message was never seen. I sent a total of 2 emails and 2 instagram DMs with no response. I was unable to wear the pants because of their mistake. I was not expecting a refund but I was expecting for them to at least let me return for correct size or different item I could actually use. For how active they are on social media it’s a shame they show no care and can’t respond to their customers once orders...

I ordered a two piece set that unfortunately didn’t fit the skirt was too small. I ordered this set through their website and I went through the return process that was stated in their website. I only received one email that was not even a complete confirmation. I messaged them again with in the 14 days and yet no other confirmation on a return or even to get my store credit. now I can’t return this item due to it being late. I went on their live and the girls didn’t give me any useful information they just basically said it’s out of their hands. Horrible...