Sparkling Creations — Local services in Rocky Mount

Disappointing Experience—Proceed with Caution

While Sparkling Creations ultimately issued a refund, the experience was far below what I would expect from a professional event company. As a wedding planner, I hired them to set up drapes and lights for a wedding at the Imperial Center after a better company was fully booked. From the beginning, communication was poor—they didn’t write anything down, failed to explain their process, and needed constant follow-up from us to confirm details discussed multiple times. Despite their repeated assurances that "everything was covered," those promises fell through.

On the day of setup, they arrived 30 minutes late with only one person, causing delays that inconvenienced the venue staff. Due to a misunderstanding (which could have been avoided had they contacted the venue as requested and completed by all other wedding vendors we hired), they dismantled the setup, put it away in their truck, only to redo it 10 minutes later. They then left without completing the lights around the dance floor and in the drapes and casually texted four hours before the ceremony saying they hoped "everything got done” by us.

In the end, my team and I had to complete their setup ourselves. While I appreciate that they provided a partial refund, it doesn’t erase the stress and disorganization they caused. For nearly $1,000, we expected a seamless, professional service—not a half-finished job that we could have managed for much less ourselves.

If you decide to hire them, ensure everything is in writing and triple-check their work. I cannot recommend them unless they seriously improve their communication and...

A locally owned small business that loves to make your event special. They have a knowledgeable staff, beautiful decor, balloons of all colors and styles, accessories, and more. Visit their showroom to learn how they can make your next event the talk of...

I had such an amazing experience with sparkling creations. They are all so friendly and thoughtful. They went above and beyond for my baby shower. Definitely recommend them to anyone for party needs. They are so...