FreeStyle Clothing Exchange — Local services in Roseville

I called in advance, hours ahead and spoke to a nice gal, Angelle (sp?). She was very helpful. I was clear to indicate I was coming from the Auburn area and wanted to bring in certain items to see if it was worth the long drive. When I arrived, I became VERY disappointed. I brought in fall/winter clothes only for the very unprofessional "buyer/supervisor" to say they don't fit the season they're looking for. I let her know I had spoken to Angelle who assured me the majority of my items would qualify including a barely worn Guess black blazer, among other items, and with the exception of a more formal-like purple gown.

While she was reviewing my items, I perused through the store to kill time. It didn't take long before I saw other work-attire blazers and formal dressers, not a lot but some. I brought the blazer from the floor to her attention after she told me it doesn't fit what they are looking for and she looked at it and said they accepted that one because that's the Emo style they're looking for. How is an all black blazer NOT considered Emo? The last straw was selling them a long North Face rain jacket and only getting $5 for it. I felt judged the moment I walked in by this buyer/supervisor. I wish I could go back, give them the $20 they gave me in exchange for the clothes, grab my stuff & never return. Needless to say, I will NEVER go back...

Eh. I've been a few times and there always seems to be a surprising number of things that are really worn/damaged being sold for more than they're really worth. I tried selling some of my own stuff and I didn't expect them to take most of it (out of season), but even the stuff that was in season they didn't take. I understand that they may have had enough of those sort of things already, so that's fine. But they never bothered to call my name to let me know that they were done. I was waiting in line to ask about it/buy some things and when it was my turn one employee walked off and the other completely ignored me until I finally started to ask if she could help me. Then one of the reasons she said they didn't take my stuff was poor condition. I found many items in the store in much worse condition than my stuff. In fact the stuff I brought in was all very lightly used, so I was a bit miffed at that.

I don't know. I always feel a bit judged/ignored when I shop at Freestyle, and many of the items (used ones, not the new stuff) are priced higher than your typical thrift store as well. That being said, there are always a few gems to be found if you search. For example, I saw a super nice London Fog jacket that looked practically new for only $25. I probably won't be back, though. I don't really care for the poor...

Been managing retail stores for a decade. This location is gonna go out of business if it doesn’t get its act together. At 6:30pm on the dot the employees are yelling across the store to each other “who wants to do it” some girls says “I’ll do it” & proceeds to enthusiastically shut off the music and yell with pride and joy “the fitting rooms are now closed it’s 6:30 if you want to buy something do it now because we close at 7.” Then they all started frantically pulling in the signs, loudly shutting the doors and giggling. Listen I get it… like I said I’ve been there. I’m sure these kids are getting paid dirt, but there was maybe 3 people shopping and the store was basically recovered, there was really no reason to rush everyone out so rudely. Mind you it looked like they were already closing a register so idk what on earth there would be left to do for closing that would've prompted them to rush out the customers that way. I left some of the things I was gonna buy because it left me with such a bad taste in my mouth.

P.S. & this one isn’t on the employees but $29+ for raggedy old free people is not the...