BoxLunch — Local services in Ross Township

I LOVE this store and have shopped here since it opened. My family and I have spent HUNDREDS if not thousands of dollars in here. The current manager is very rude. I still shop there but was shocked how rude she was about an inquiry my sister made to another employee. She stopped interacting with the couple in front of her register to listen to our conversation and interrupted her employee to tell us that “the company cannot do that” while still having no engagement with the couple who was already in front of her. The least she could have done was explained the policy or nicely informed us. This was not the first time I witnessed he rudeness but the first time I...

Sam was extremely rude and pushy. A 10 dollar purchase was made into a huge ordeal after she INSISTED we sign up for a useless membership, to the point where she started the transaction over after I hit “no” and opted out of it. Extremely unprofessional and made me uncomfortable. When I told her she was making me uncomfortable she wouldn’t stop. Coming from someone who works in sales and retail, this is not how you sell...

The lady that works there at the counter is so sweet and friendly and help us out so much. She gave us deals. She also gave us the best customer service we could have asked for. I would highly recommend buying from them. The Cheshire cat bag is the bag that we bought from her at boxlunch. Definitely...