If you need a Verizon store then go to the downtown Verizon and ask for Monica Jaramillo. She works fast, she’s considerate of your time. She is intelligent, a problem solver, and personable - presents herself in a meticulous and professional manner - all awhile remaining friendly. As a business owner i know firsthand the challenges in finding someone with a good work ethic. I would like for Verizon to please recognize Monica for her outstanding service by promoting her to store manager, at...
Read moreMarisela attended my boyfriend and I. & we were not happy with her customer service. She failed at explaining the whole process I had to ask all the questions & when I did she seemed bothered & didn’t seem like she knew the answers. We got overcharged on taxes with no reason at all. I also asked about the promo that they were having which was the free iPad or Apple Watch, she verified with me that I wasn’t going to pay & now we’re getting charged for an extra line + monthly payment to pay...
Read moreI needed a new phone because mine had stopped charging. So I found this Verizon store that was close to me and headed in in. Monica went above and beyond to help make sure I got the phone that fit my needs as well as helped me to get everything set up on it. Which was perfect seeing as I was from out of state and in dire need of a phone. So thank you, Monica and the rest of the staff for being there and...
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