Barrett Family AC Experts — Local services in Round Rock

I can't say enough great things about Barrett Family AC Experts. When my AC stopped working unexpectedly, they were able to send someone out the same day I called, even though other companies couldn't come for days. Duane was the technician who showed up and really went the extra mile. I needed a new AC unit, and Duane took the time to explain everything and actually showed me what was wrong. To get a quote for the new unit, Andrew came out, and he was fantastic. Even though it was a busy season, he understood how important it was to get things fixed quickly, so after working all day, he reached out to see if he could drop by in the evening to keep things moving fast. He took his time to explain how the AC system works and went over all my options. The very next day, they were already installing my new AC, which was amazing since before, I couldn't even get anyone to come look at it, let alone install it so fast. Later on, when my old furnace stopped working, I called again and had another great experience. Duane came out for the service, and Andrew provided the quote again, then Tristan and the rest of the team did the installation. They got my new furnace in within two days of contacting them and, just like before, did a fantastic job every step of the way. If you need any AC or furnace work done, I definitely recommend calling them. Getting repairs done isn't something anyone looks forward to, but they made the whole process easy and stress-free. We’ve even signed up for their VIP package, which gives us a spring service for the AC and a fall one for the furnace. My family members have also worked with them and got the same great service. The employees truly care about their customers and always put honesty and customer service first. You can tell they want to give you the best...

My experience with Barrett Family AC Experts was outstanding and really set a new standard for home service. This is exactly how furnace repair should be handled when you invite someone into your house! From beginning to end, everyone I worked with was professional and friendly. Micah made sure to understand my furnace issues and came up with an affordable solution that minimized any mess in my home. Micah really knows a lot about furnaces and explained in simple terms how the repair would improve efficiency and save on energy bills. The team that worked on my furnace was careful, paid attention to details, and made sure not to leave any unnecessary damage. Instead of cutting up my walls to access ductwork, they planned carefully and used existing spaces, so I didn’t need to worry about extra repairs. They even patched up the small holes they needed to make, leaving my place looking almost untouched. After the job was done, they took time to test and adjust the furnace, making sure it ran quietly and heated my house evenly. Micah followed up after the repair to check if everything was working well and gave me helpful tips to keep my furnace running smoothly and lower my bills. I also realized how great their service was when I compared my experience with a friend’s, who had to hire multiple companies for a similar job and didn’t get any help with rebates or energy programs. With Barrett Family AC Experts, the whole process was managed for me, including helping with registrations for available energy programs. I am truly grateful for the excellent furnace repair and the care that went into every step. There aren’t enough good things to say about...

I called Barrett Family AC Experts late one night to schedule an appointment because our ac stopped working. Paul came out quickly the next morning, even though it was extremely cold outside. He checked our HVAC system, did some basic diagnostics, and found that extra dust and dirt buildup in the laundry room was causing the issue. Paul cleaned everything up, did some extra maintenance, and had our ac running again fast. He explained everything he was testing and cleaning, shared his expertise, and told me about the age of our unit and how much longer it might last. He also helped set up a future appointment for a new unit installation when it’s needed. There was no sales pitch, no pressure, just what was needed to fix the problem. Paul is very experienced and professional. This is why we trust Barrett Family AC Experts and their knowledgeable team. We appreciate the peace of mind and comfort they bring to our family, especially in the cold winter. Tristan, another technician, was also professional, on time, and really knew his stuff. He shared helpful information about what our system might need in the future and took care of everything quickly. i really like the ongoing, quick, and professional service from Barrett Family AC Experts. The whole team, from the office to the technicians, is the best in the business. i’m so happy and grateful to have them keeping our home comfortable all year round! i recommend them to everyone i know. jeffery is also a great member of their team, always bringing his knowledge and skills to every job. every technician we’ve had has done a great job and the quality is...