ACG Medical Supply - Rowlett Showroom — Local services in Rowlett

I highly recommend ACG in Rowlett, Tx. I was looking for all white comfortable and durable knee high socks for a event that I have to attend once a week. I am not the average size young female. My calf are 22in and my ankles are 13in. I knew that Macy, JC Penny's and major department stores would not have my size on the shelves and I did not want to waste time going from store to store......been there done that. I know what works for me so I searched Google and came across good information which led me to medical supply stores. I called a few and ordering was mentioned but I needed the items by 72hrs. I called ACG in Rowlett and the female phone person was very knowledgeable so I drove Some miles. Upon arrival I was greeted by Kathy/Katherine who really did help me. She understood and gave me options in size and products. I tried the socks on at home and the socks are comfortable from calf to foot. This is what work for me now. I do not have any medically diagnosed ailments except my eyes are larger than my stomach. :) I am working on it though. I selected SensiFoot by JOBST . It wears well and it is comfortable for me. I hope this information helps someone when searching for items because it is the information that helps me when searching for product reviews. ALSO, this store location is...

I was referred to this place by my Dr for Ted Hose. They went above and beyond to fit me and educate me to get the right product. I was so pleased however, the next day my leg was so swollen after following the strict guidelines on how and when you get up your to put the hose on and then remove at bedtime. I didn't understand why the discomfort of my leg nor the swelling that continued up to my thigh which was new. I called to ask if this was normal and was informed I should call my Dr and to bring items back for a full refund since they didn't work. I went to return and was greeted by how I just wanted something cheaper and he didn't have to accept it because I wore it out and he spent an accesive amount of time trying to help me (20 min tops! And no other customers until I was checking out and there were other employees in the building) pretty much made me feel horrible. But other than the degrading and rude response that totally blew me away its a great place to go I'm sure. Not for me however, they appear to offer good...

STAY AWAY FROM THIS PLACE! If I could give zero stars I would. This place delivered a wheelchair to my aunt’s front door - never showed us how to use it and did not leave a receipt or ANY paperwork. She paid $400 for a chair that is so heavy that no one can lift it and when I called to see if we could exchange it, I was VERY rudely told that it was not their problem, they would not exchange or refund, and that all sales were final - a stipulation they neglected to tell us before taking the money from an older woman. They are the most dishonest and shady company I have...