SOI Brow Threading Salon — Local services in Rowlett

I specifically asked the lady to blow the wax or turn the temp down because my skin is sensitive. She said she’s never burned anyone. I told her twice during the waxing that the wax was a little hot and She belittled me by saying that maybe if I lost weight and ate healthier my skin might not be so sensitive. Total assumption. I’ve had eczema and sensitive skin since I was a baby and it has nothing to do with my size of my diet. She did not give me a mirror to look at the finished product. I get home later and see that I have a red burn mark the shape of the pad they use to pull the wax off your skin. It’s been almost 4 weeks and now I have a black burn mark on my inner thigh. I called the owner but was only able to speak with a manager who was very kind and apologetic. The owner never called me back. Called and texted the corporate office who has yet to respond. I was burned severely by a tech at the Mesquite location a few years ago. I won’t ever return to a SOI. My suggestion, based on my experiences, is that you find somewhere else to go to get your...

Unprofessional yesterday evening, no respect or interest in me as a paying customer. I was otherwise a long term customer for several years with membership. Worker (Rekha) did not greet me or provide estimate on ready time. When I asked, she vaguely said a “2nd lady in the back wax room.” When I asked again on ready time of her or the other worker she dismissively said “no idea.” I am willing to wait as this is a walk-in business, but with no idea on an estimate of wait time, I left. Worker was curt and displayed no interest in receiving...

Ms. Anita is amazing. I literally just walked out & had to give SOI Brow Threading Salon in Rowlett Tx a review! Today is my first time getting threading done and my first time going here but honey I’m not going ANY where else. W/o any hesitation she shaped my bushy brows to perfection! Took about 3-5 mins! She’s so sweet & patient! Just $12 too! I’m in love with my brows. (FYI I’m one of those people who doesn’t let anyone shape my brows) I’m so glad I decided to...