Beverage Depot 4 — Local services in Rowlett

I have shopped here three times with no issues AT ALL. The guy who is usually there is VERY nice and even was nice the first time about me taking my purse to my car and ever since I just take in my ID and debit card. So he is great. However, today I went in right when they opened and it was very early (maybe 10:01) and their sign was set to open but both doors were locked. Nbd. I’ll call just see if they forgot to unlock when they switched the sign to open. I was then BERATED by a lady about how “they just barely opened and would get there when they get there” very rudely and HUNG UP. I was floored but thought whatever just going to get my item and go. The nice guy came over we had a quick discussion about how he thought the door was unlocked and nbd. I proceed to enter and did not speak to this lady at all and she proceeds to start RUDELY speaking to me from across the store saying they are busy in the morning and if I don’t like it I can take my business elsewhere all while pulling her mask down to yell at me from across the store. Mind you I NEVER complained or even approached this worker. She began harassing me from the moment I walked in the door. I told her she was being rude and to stop speaking to me and I turned my back to get my items and she is CONTINUING to yell across the room “I can’t believe You started my morning this way!” At this point I’m just baffled and smiled and said “you have a good day” and grabbed my things and checked out with the other employee. I had to ask her at least 3 times to please stop speaking to me because she was being very rude and harassing me when I just wanted to purchase my items and leave. VERY concerned at the fact that an employee can speak to a customer this way and I will be calling the corporate office on Monday. Goody goody and specs will be receiving my business from...

I went into Beverage Depot, Rowlett today for probably my fifth time and one of the employees came to me and told me that purses are not allowed to be carried into their store. 😳I told him that I had been there several times before and it was never an issue. He proceeded to tell me that since I had been there several times that I should have already known of their policy. I assured him I had never been asked to not carry my purse in that store or any other establishment in my entire life. He said clearly my purse was big enough to put a bottle in. So, instead of having a debate with this man I said I would simply take my business elsewhere. I should have gone to Specks in the first place. They are always super friendly and helpful. "Customer Service is important for Success!" I suppose if I were to leave my purse in my car then it gets broken into and my purse is then stolen while on your property, I can hold Beverage...

My husband typically patrons the store in Dallas So I have been anxiously awaiting the opportunity to shop the Rowlett store. I’m a working mom so my shoulder bag doubles as a laptop bag and as a purse. I began shopping in the store on Saturday and was rudely told by one of the store employees that the store doesn’t allow any oversized bags. He stated that I could leave my bag at the register or I wouldn’t be allowed to shop. I was only targeting 4 items so I swiftly tried to grab the last item before he reminded me again of the “no oversized purse” policy. I left all items at the register and left in utter frustration. I went to another store in the area that welcomed myself along with my apparently ridiculously sized purse with a friendly smile. I will not patronize this...