Milestonz Jewelers — Local services in Sacramento

• UPDATE TO MY INITIAL REVIEW * The only reason I am not deleting my initial review is to show what the initial issue was and how Milestone went above and beyond to make it right! I was presented with options to make up for the initial issue which resulted in a bad rash due to the rhodium coating on the chain I purchased. It turns out that rhodium has nickel in it and my son is allergic to nickel.

Milestone management offered to order a 100% sterling silver chain for me and it has not caused any rash on my son's neck. We are very grateful to Milestone for such exemplary service and I highly recommend them to anyone who is looking for a jeweler who cares about the customer experience. Thank you Milestone! I purchased a chain for a birthday gift on 6/27/2024. The cost was $1200 plus $135 for a guarantee and we were assured that the chain was Sterling Silver and hypoallergenic, etc.

It caused a Horrible Rash which required medication! Just to make sure it wasn't something else that caused the rash, the necklace was worn again after the rash healed AND the same results occurred.....RASH!!!

The store was closed when I tried to contact them and I can't wait until they open tomorrow so I can take said necklace in there with the expectation that they will do the right thing.

This is ridiculous and they should not mislead customers! I am also now convinced that they know the jewelry is not as promised since they have a "No Return" policy. I have purchased from them in the past without issue but I will no longer be a customer after...

I went in like anyone else looking to build my credit, was happy to pick out a cute little solitaire for my engagement ring, nothing fancy, but what I didn’t expect was for it tarnish, bend and have the diamond fall out of it not even 3 months in. I went to a different jewelry store to get it fixed because for some reason Milestonez takes two weeks to bend a ring back into place and pop a diamond back in and that’s ridiculous, why not hire someone to have in store? You’re already over pricing your rings and you know people will pay for them if it’s going to help with their credit, at least offer a better service option. This jeweler told me that it would cost me more money to repair the ring, than what the ring costs. This was obviously upsetting, no one newly engaged wants to hear that. Milestonez gave me a newer ring that I picked out and now this ring is already tarnished and bent after only 2 months of having it.

To make things worse, this account has done nothing for my credit, I apparently don’t have the credit limit I was told, and now it’s a negative remark on my credit report for being “over my credit limit” - which keeps me from being able to open other lines of credit.

Don’t come in here looking for quality jewelry and make sure you get your limits on paper to make sure everything they told you is correct.

I cannot wait to be done with...

so i would give them a no star but we got a thing in the mail for a free gift of a certain value the earing they gave us ar def something i could have gotten fro temu. the thing they sent out makes you think your getting some luxury free gift ha yea right. then they lied and said the ring y husband got was a gold two toned ring of course after we left we looked at it and there is no stamp on it its GOLD PLATED. It’s not even stones on it they are silver parts that look like Dimond they knew wat they were doing when they did it im not going to be paying the a damn thing. they completely played us and right before Christmas shame on you ladies there. this company is supposed to be well known and they want me to pay 300.00 for a GOLD PLATED RING plus it’s not even stones or Dimond it’s silver absolutely not i wish i could return it but i cant unfortunately. so sad the way these crooked company will do hard working individuals who are just trying to build there credit up. I do not recommend them go somewhere that...