Computer PRO Unltd. — Local services in Saint Charles

Computer Pro Unlimited has served all of my computer needs for the last fourteen years, and I have always been completely satisfied with their work having only praise for professional and friendly service. During that time they have built and serviced five computers for me. I say serviced speaking almost entirely of upgrades as I have had only one instance of repair. In that, a very recent case, my computer would occasionally just shut down; it took them a week of testing before it shut down on their test bench. How many businesses would have the patience to spend that amount of time on a mysterious, sometimes problem? This underlines the significant advantage of doing one’s computer business with them. I do not spend time working through automated phone menus finally to speak to technical support, perhaps at a per-minute fee. I do not ship my computer for repairs at my expense and with a wait-time of a couple of weeks. My next important point is their honest professional advice on configuration of a new computer or updates to an existing one. I get real answers on what works best for the sensible price. It makes no difference what one would expect for their computing needs, they take such into consideration and produce the ideal machine. I have currently one work station rather bare-bones desktop, one older workstation/ gaming computer, and one powerhouse gaming computer. I find the range gives me some perspective to address the spectrum of computers from work to play. And if one is interested in powerful gaming computers, I would suggest that rather than making a selection from the pages of a magazine, simply relate your wants and Computer Pro will build that machine at a competitive price with the afore-mentioned advantage of local service. Computer Pro Unlimited has a wonderful, friendly staff of professionals who do excellent work; let them take care of your computer needs and you will not be...

I had an amazing experience with Computer Pro in Saint Charles, MO! Every staff member was friendly, knowledgeable, and professional, which made the entire process stress-free. Their computer repair services were not only fast but also much more affordable than the big-name companies in the area.

My desktop was stuck in a boot loop, constantly turning on and shutting off. The technicians at Computer Pro quickly diagnosed the issue as a short in the power button. Instead of repairing the short, I decided to upgrade to a new PC case. They transferred all of my components into the new case flawlessly, and the build quality was excellent.

They also explained which additional parts I’d need to get the RGB lighting and USB ports fully functional. On top of that, they completed the build quickly and did professional cable management, making the inside of my case look super clean and organized.

I’m beyond happy with how my custom PC build turned out. Computer Pro not only fixed my computer problem but also gave me great upgrade advice. This is now my go-to computer store in Saint Charles, MO for computer repair, custom PC builds, and upgrades. Highly recommend...

Consumers beware! On 1/19/2013 brought in a laptop and did not receive any correspondence back until 1/24/2013. Aside from the delay in 'diagnosis' the customer service left much to be desired. The original issue was the fan, as stated by the computer on boot up. After they finally got around to letting us know what they would do and for how much, it was not the fan, but the HDD.

Spoke with Braden first, who had no idea the fan was the original issue; and this is the individual actually working on the laptop. After stating they found nothing wrong with the fan, they quoted the price to swap out the HDD, $65/hour for labor and $79 for the Samsung 320gb HDD??? Really?!

Transferred then to a 'manager', Josh who was even less helpful and more rude than Braden. Basically snide remarks and a 'take it or leave it' attutude.

I'm all for supporting local businesses, but what they need to make up for in comparison to the 'big box' is SERVICE, which this company has no idea how to provide. Use at your own risk, but you have been warned that they care nothing for the work they do or the people they are...