Today I went in and bought two fishing poles and later in the day I wanted to return these fishing poles because I wasnt happy with the quality. I still had all the packaging and receipt with me thinking it would be just fine. Oh was I wrong! They told me I couldn't do the return because they both were used. (Well of course they were used, how else was I going to know if they were good poles). There was nothing wrong with them, I just wasn't satisfied with them. So now I have lost $100 to this Ace Hardware. Thanks! I live on Mackinac Island so this was a convenience for...
Read moreI just wanted to give a big shoutout to Garrett the assistant manager at Ace Hardware in St Ignace MI! He was about to end his shift, but still took the time to help me with such kindness and patience. You could tell he genuinely cared and went out of his way to make sure I had what I needed—and that kind of service is so rare these days!
Honestly, the whole staff at this location is always attentive, kind, and happy to help. It’s refreshing to walk into a store where customer service still matters. Thank you, Garrett, and the entire team—you’ve earned a...
Read moreGreat place right up the street from our hotel. Everyone was very helpful. We had a group of 5 from out of town that needed to get our MI 72 hr fishing license. The ladies helping were friendly and made the process easy! Another employee working also recommended a few places to fish. No luck fishing, but was still fun! Picked up a few fishing lures as well. It's a hardware store as well as sporting goods store!...
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