From downstate, and I got into St. Ignace for a running relay race for the weekend. My truck's battery had a low error on it. I needed a battery quick, and pulled up to Napa Auto Parts at 4:56 PM, right before they closed. Brian was awesome and so nice to work with. He stayed an extra 15 minutes late to ensure I got a new battery and helped me install it so I was good to go for the weekend. Very appreciative of his customer service, and just going above an beyond - because that's just what good people do! Thank you, Brian, and...
Read moreI recently found my self in a pinch when a wiper blade flew off my vehicle during a rain storm as I was driving on I-75. A quick google search led me to this Napa. I called with only 4 mins left before they closed on a Saturday. The gentleman that answered the phone was extremely friendly, he was able to look up the wipers I needed. I payed with a credit card over the phone and the wipers were waiting by the door when I arrived. Perfect experience and they really saved the day....
Read moreShelf tag prices for items are much lower than what is charged. Went to pick up a couple of cheap wiper blades . . . The 24" marked $10 and the 17" marked $7.50 but was charged $14.99 each.
Was told, "Oh yeah, the tags are outdated on the floor and do not match the system," then was also told, "we can not match what the tag shows."
Good ol' bait and switch scam if you ask me. Make sure you pay attention to what your stuff rings up at here if you...
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