I’ve made several purchases for my spouse from this store online. We’ve never had a problem. The items have always been as described or even better. Recently Altelier sold us a Rundholz jacket (original cost over $700) that was defective. When we contacted the store we were told to “take it to a tailor.” This was bazaar because there was nothing wrong with the fit. The defect was in the fabric around and part of the pockets on the jacket. A tailor can not fix this. As well, why pay additional monies for a defective item sold knowingly by Atelier957? Needless to say, this shop has shown that they do not stand behind what they sell and could care less about the customer. We will no longer shop Altelier957 and advise you to beware, be cautious as you shop their online store. Altelier957 sold a defective item. Got the money and refused to do anything to correct the wrong. The message take-away…Altelier957 doesn’t care about the customer. They are all about the $. Where has customer...
Read moreI have been a customer at Atelier 957 for over 5 years. Marina, the owner of Atelier, always amazes me with her abilities. She has a keen talent for finding unique vendors that provide couture interest and quality at an affordable price. Even when Marina had to buy several seasons of fashion remotely during Covid, her ability to make the "right" selections from the lines was evident. Marina also has the ability to listen to what you as a customer want and need and guide to the right selections in the store.. If you are visiting the store for the first time I definitely would encourage you to ask for her help. She knows her merchandise very well and understands the sizing and fit. Marina makes Atelier 957 a wonderful place to shop. It is encouraging that in a world where service is slipping away, you still can find it at...
Read moreVery Unique Styles!!!!
I was never a big on line purchaser of clothing. However, Covid changed that for a few quality places on my list. After following the page for quite some time; I decided to give Atelier957 a try. I absolutely adore my pieces.
They were delivered in a timely manner, were nicely packaged and fit just as I hoped they would. So far I have 3 tops (love the feel of them) and the necklace in my photo. It’s so original…❤️
While the original price of each item was more than I was willing to spend; I love a good bargain. Soooo…I caught that sale!!!!!!!!!
I also loved the personal touch from ‘Marina’ via email thanking me for my 1st purchase. ☺️ Great customer service does not go unnoticed by me; which is probably why I ordered two more pieces within that...
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