Niche at Pearl — Local services in San Antonio

While the store itself is eclectic, cute and carries very nice clothing and accessories my issue was with the manager (possibly she was the store owner). My sisters and I were browsing while the manager was on our heels, watching us closely and looking nervous. She abruptly took a headband out of my sisters hands, took it to the register and began inspecting it. When asked if something was wrong she became embarrassed and said she was just looking to see how the material was folded. We both made our purchases anyway. As we were leaving she about broke her neck watching and making sure we left. I couldn’t in good conscience let it go. I went back inside and very calmly and politely told her how she made us feel profiled and uncomfortable. Rather than apologizing she began to tell me her husband was born in Mexico. It was at this point my sister told her to just stop. Why couldn’t she just say I’m sorry and let that be the end of it? She continued to say she didn’t mean anything by her behavior but never did she say “I’m sorry”. I mean seriously between my sisters and I we were collectively wearing nearly $30,000 in jewelry! We honestly had no need to steal a $25.00 headband! She didn’t bother to really take stock of us. She unfortunately made us feel like she only saw Mexican women who were...

My husband and I were spending an afternoon at the Pearl. Walked by the store and the window displays were very refreshing and attractive. We went inside and the ambiance of the store was amazing, the merchandise very appealing, the artwork was very impressive. Marty welcomed us in and shared insights about the store and the merchandise. There was one other associate in the store Lieschen and another client. We all engaged into conversation. I selected some items to try on Marty set me up in a fitting room and made sure that my husband was comfortable suggested that he sit down . We were both very impressed with the artwork and Marty asked us if we were interested in meeting the artist…to our surprise the artist Blanquita is also the store director. She shared some insight on her work. I purchased two items that I love and I will definitely be a client of Niche! Outstanding Client...

My husband and I went to the Pearl in search of clothes for our upcoming vacation. As I was browsing, I turned around and found that one of the workers was standing very close facing me. I thought it was an accidental run in so I apologized and excused myself for not being aware of my surroundings. We found a small men’s collection when I called my husband over and told him that I thought the same worker was staring at me while I browsed. While he looked at the shirts, I was trying on sunglasses and the worker was staring very intensely. Twice I looked over and she never broke gaze. There was no conversation or even a greeting when we walked in. My husband and I are both Mexican. We left without any purchases because of how uncomfortable the situation was. I wouldn’t have made a review but I decided to google the place and found that another person went through the...