I had an unplesant interaction with Dulce and Laisha. I was there returning merchandise that was defective. The garment had tags and I had the receipt. The sweater I bought my husband to wear for Christmas Day was missing a button. They checked the sweater inside out like trying to find a reason not to return it. Then she came up with the excuse that she couldn’t accept it because I bought it a a different location. I asked to speak to a manager and did not grant my request. The manager never showed her face and these two ladies were extremely rude in front of my 2 year old daughter. This is not the interaction I would want my daughter to witness and I hope this never happens again to anyone here. This specific location treats customers unfairly, specially since this is a border location. Please avoid this location and go somewhere up north where they don’t treat...
Read moreThis Marshalls instead of issuing my refund due of $6.46 they charged me $6.46 I was so embarrassed as I didn't have it so I tried to not go over my refund credit amount. Still was surprised to see that I still owed a balance of which I paid $2.36 cash and $4.10 on my debit card . Once I arrive home I looked at my receipt and realized the mistake. I called the store. They said I needed to go back and show my receipt. Well I live in downtown San Diego and traveling by trolley and bus not worth the bus fare an the time it would take. They have a copy of my receipt if they cared to make it right they would've looked for it and fixed the issue without me having to be present. Plus they didn't have much of a selection for shoes in...
Read moreNot a good experience. The cashiers are rude and did not help me with my return. I told them I had purchased those very same socks two days before and they cost me 9.99 and since they did not have a price tag they sold them to me for 12.99. I even showed them a picture and they still refused to fix the price. So I ended up returning them and got my money back. I ended up buying the same socks at Tj Max for 9.99. Your customer service is lame. They gave me some bs excuse. Talk about customer service. Do not come here. Bunch of lames. You could have done things right but you guys wanted to...
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