Ross Dress for Less — Local services in San Diego

By far the worst shopping experience I have ever had in my life ! The customers were shocked and told me they would leave a bad review about how I was treated. I can not wait to be contacted by corporate to tell them what happened . I have never been so rudely treated and disrespected by employees that I was shopping from and spending money at their store and if I didn't have an illness and it wasn't so hard for me to shop in the first place I would have told them to forget it. I don't even know if the manager Raquel told me her real name I mean I took one of my bags out to the parking lot handicap spot after I told her I need to speak with her and I looked back and she shoved my cart out the door and locked the front door. It was closing but there was still other people in there and she would not talk to me about the way she behaved. She acted like an animal and I can not wait to speak to upper management because they have the wrong person in charge and I will go out of my way to post this everywhere that miss Raquel should be fired for the way she treated me alone. The staff didn't even speak English and one of them told me way off information and the manager was so rude and beyond treating me like a human let alone a customer I left crying and in tears and I will have it be known that she put me thru so much stress and pain from my disease triggering that I couldn't even drive home and I had to be in my car until my face swelling came down and eyes were less swollen to be able to drive home I mean I really need corporate to give a care enough to contact me and find a way to rectify this crappy situation. I will never ever ever go there again and happy to protest to anyone that will listen to...

*UPDATE They also like to discriminate and deny the use of the bathrooms, based entirely upon the discretion of the women working back at the dressing rooms.

Also, if you fit a certain description, you will be followed throughout the entire store. You can even walk around, with over $400 in your hand, and even still, you will be followed. And, if you happen to look African-American, even slightly so (like my girlfriend) you will be asked to leave without ANY explanation, other than that the management requests so. My girlfriend had just walked into the store, and had only reached the perfume before a security guard told her she could not shop on the store. She didn't even have time to cause suspicion, the only thing that makes any sense is that she was kicked out due to her appearance.

We used to shop here at least twice a week, and easily spent thousands of dollars, but after the incident with my girlfriend, we will never spend another dollar at this pathetically ran, blatantly discriminatory, and horribly managed clothing store. Looks like Marshall's will be receiving our business...

I was excited about shopping merchandise in ross since you can find national brands at such a big discount. But now I understand why the big discount I bought a pair of shoes and a pair of sandals, both national brand for a great price. When I tried the sandals, they were awesome at first, but after wearing them for a half day walking, they cut my ankles. The pair of shoes were very pretty, I bought them the size 6 and they were huge. I have never dealt with a size 6 pair of shoes being huge. They sell a whole bunch of defective merchandise. Now I understand the why for the price. The only thing I would buy from them are accesories, but not clothing and shoes. Be aware that their return policy is not very flexible. Don't invest your money for something that might...