Salotto & Blowdry — Local services in San Diego

Looking for a new salon in my area, this salon got great reviews and is a small business, my husband and I also run a family business. I wanted to stop by the salon rather than call as I wanted to find a stylist to connect with. I stopped by Saturday afternoon, on entering I was welcomed by a stylist and that's where it ended. I sat at a seat opposite the register thinking someone would at least acknowledge me. I left after 15 minutes of being ignored telling the stylist that was blow-drying a customers hair just feet away from me that I couldn't wait any longer and that I had never been to this salon before. Her response "do you need to make an appointment?" I was extremely upset and shocked by the lack of customer service...

I haven't had a professional haircut done in 2 years and was nervous to trust my hair in the hands of someone else after growing it out. I booked an appointment with Jamid and he was SO ATTENTIVE to what I wanted, walked me through every step of the process of what he was doing so I was never left in the dark. He also educated me on what he would recommend without taking the decision away from my hands. Before he even cut my hair, he double checked that I was okay with the length. Extremely friendly and obviously knew his stuff!! I left feeling more confident and excited to come back again!!

Also the interior of this place is STUNNING!! If I could give 100...

Anthony was VERY. Un professional He leaned over my chair and screamed at me with customers and staff looking on. And what did I do to warrant such behavior? discussed with Kathryn, his helper the damage done by either bleach, or ammonia. Anyhony accused me of yelling at her which I did not# I have more class then he apparently has. Unless you do not mind getting screamed at go by all means If you do not wished to be screemed at then by all means STAY AWAY!

high concentration of ammonia. It had to be one. Thank goodness I have found a fantastic hairdresseer. Unlike Anthony, she smiles and makes me feel wrlcome. Something I never felt...