Cotton Sheep — Local services in San Francisco

I travel to Japan frequently and was thrilled to stumble upon an SF store where I could shop my favorite Japanese designers. Unfortunately, this store is overpriced and has no respect for customers. Don’t bother stepping foot in this store unless you like being treated with contempt by a pompous owner and her employees.

I’ve had several bad experiences at Cotton Sheep, but most recently they drew the line. While shopping with my baby, I stopped by to try on an item. There was a bandana displayed on the hanger, which the employee took off and put down himself before hanging the item I tried in the fitting room.

When I left the store, I said thank you to the employee, he ignored me. A few minutes later, he chased me down the street yelling “hey, where is that bandana?” To which all bystanders began staring. It was obvious he was insinuating that we stole the bandana. I told him that, explained exactly where he placed it down, and shared that I’m happy to go in and show him exactly where it was.

I returned to the store immediately after to express my frustrations to the owner. (He was holding the bandana when I returned). She said I was not chased down the street and then ended the discussion with “maybe this store just isn’t for you then”.

In short, this store isn’t for anyone. Don’t waste your...

My partner recently bought me a necklace from this store and it is lovely! I'd been looking at it online from the artist themself for 300$. He bought it from this store for a total of 747$. I told him that was little crazy and called the store asking why there was such a discrepancy, and she explained to me that as they are a business, they simply must mark up the necklace 149% to make money and that the product was imported. If I had ordered the necklace off of the artist's site where the import fee was 20$, it would still imported. While I understand that the woman on the phone probably doesn't set the prices, I feel a bit deflated that something that was meant to be a gift kind of feels like a money grab. If you ever see something cute in here again, just go to the artist. Not...

we love this store. it's never easy to find interesting and unique clothes for your stylish baby, but cotton sheep delivers - at a price. its a lot of expensive japanese stuff that is imported and made more expensive but the quality and design is amazing. from fun shocks to handmade coats, this place delivers! whether for your own child or a gift, you're guaranteed to find something awesome. in regards to the comments on service, we did not have a problem but they do try to run a strict store and don't allow talking on cellphones while paying (which i personally think is rude). my wife and i have also lived in japan for many years so may have a better connection to the owner. but either way, well...