Hayes Valley Inn — Hotel in San Francisco

READ THIS REVIEW BEFORE BOOKING!!!!!!!!!!!!!!!!!!!! Hayes Valley Inn is VERY VERY CLEAN, keep in mind YOU ARE BOOKING A FACILITY WITH SHARED BATHROOMS, so later on don’t complain about the SHARED BATHROOMS on your reviews because that's what you have booked for. If you want to be picky and special about shared bathrooms this is not the place for you just cash out on a better hotel like HOLIDAY INN especially if you're only paying 60-140$ a night in SF. There is NO PARKING AVAILABLE . ONLY STREET PARKING ON BUSY ROAD or a garage nearby that YOU pay for obviously. This place is STAIRCASE ONLY and will be annoying dragging your stuff up if you have packed heavy. Breakfast is great unless you’re expecting warm eggs & bacon, in that case go to STACKS right around the corner from them. INN breakfast is from 7am-10am meaning they close it at 10am so if you arrive for breakfast 10 mins before they close it will be your issue if you're left with scraps. The property has ACTUAL KEYS for the rooms with a $250 charge IF YOU DO NOT RETURN THEM TO THE FRONT DESK. So if you don’t return your keys or lose them EXPECT A 250$ CHARGE because that's what you SIGN FOR at Check In. Staff there are very nice from housekeeping to front desk, seems like they have young employees at reception, BARE with them maybe it’s their first job I don’t know but good conversations and the morning reception can give you a lot of SF info if needed. STANDARD ROOMS are small and cozy all single rooms are located in the back side of the building so if you want something quiet I suggest booking a double all queens face the street side so can be a bit nosier if you’re a light sleeper since the windows and walls are pretty thin. ECONOMY ROOMS ARE IN A DIFFERENT BUILDING.SO IF YOU BOOK ECONOMY you have to check in at the front desk and they show you how to get to your room building usually around the corner on Hayes street. Remember staircase only. I believe you share the bathroom with more people in ECONOMY MAKES SENSE since ECONOMY ROOMS ARE CHEAPER THAN STANDARD. There's also no breakfast room in ECONOMY ROOMS so you have to walk back to the Front desk building to have your breakfast. Overall the Inn is a very clean cozy small family home feeling bed and breakfast, somewhere you go if you're looking for a little get away to enjoy the city and go there to sleep, not a place to be in your room all day watching T.V overall you are visiting...

I stayed here years ago BEFORE the pandemic when I brought my daughter to college in SF. Then it was lovely with an amazing breakfast and tea time. All items were working and it was cozy. This trip was the complete opposite of that experience. They no longer have a breakfast or tea time. The community kitchen had no working coffee pot or hot water maker for tea. The dish washer was broken and the fridge was absolutely filthy and filled with the housekeeping staffs food and condiments. The first room I was assigned had a bed that was as hard as a rock. I was there for 5 days and absolutely could not sleep on it. I called and requested a room change and the next room had a bed that was better. The rest of the trip went well until upon packing for my return home I realized that my iPad was missing. I had not used it since the night I arrived and had placed in in my travel bag that I didn’t need to go into until I was ready to depart. ||As soon as I realized it was missing I called to report it.. this was September 24th. I have tried following up several times to never receive a call back from Linda the general manager. I was told by the agent who took my report there would be an investigation and a claim filed with their insurance for my stolen property and I have not heard a word from anyone. Even when I had to make a 3rd follow up call I was rudely questioned as to why I took so long to call back! Like it is my job to track down somone to to help me when I have been wronged. Absolutely unacceptable and unprofessional. No one gave a damn that my personal belongings were searched and my property stolen. It’s now October 10th and I have yet to hear back, ||This place is horrible as a business and not safe for your personal property. There are no safes in the room so nothing is safe to be left there!!!! I will be leaving reviews one every platform there is to warn others to not stay here because LINDA AND HAYES VALLEY INN DOESN’T CARE ABOUT YOU JUST YOUR MONEY AND WHAT THEIR STAFF CAN...

I stayed here years ago BEFORE the pandemic when I brought my daughter to college in SF. Then it was lovely with an amazing breakfast and tea time. All items were working and it was cozy. This trip was the complete opposite of that experience. They no longer have a breakfast or tea time. The community kitchen had no working coffee pot or hot water maker for tea. The dish washer was broken and the fridge was absolutely filthy and filled with the housekeeping staffs food and condiments. The first room I was assigned had a bed that was as hard as a rock. I was there for 5 days and absolutely could not sleep on it. I called and requested a room change and the next room had a bed that was better. The rest of the trip went well until upon packing for my return home I realized that my iPad was missing. I had not used it since the night I arrived and had placed in in my travel bag that I didn’t need to go into until I was ready to depart. ||As soon as I realized it was missing I called to report it.. this was September 24th. I have tried following up several times to never receive a call back from Linda the general manager. I was told by the agent who took my report there would be an investigation and a claim filed with their insurance for my stolen property and I have not heard a word from anyone. Even when I had to make a 3rd follow up call I was rudely questioned as to why I took so long to call back! Like it is my job to track down somone to to help me when I have been wronged. Absolutely unacceptable and unprofessional. No one gave a damn that my personal belongings were searched and my property stolen. It’s now October 10th and I have yet to hear back, ||This place is horrible as a business and not safe for your personal property. There are no safes in the room so nothing is safe to be left there!!!! I will be leaving reviews one every platform there is to warn others to not stay here because LINDA AND HAYES VALLEY INN DOESN’T CARE ABOUT YOU JUST YOUR MONEY AND WHAT THEIR STAFF CAN...