Montgomery — Local services in San Francisco

BART is an example of a good idea that it carried out as poorly as can be humanly achieved. Claiming to not have enough money to fix specific infrastructure problems, BART has decided to remove seating in order to stuff more people onto already overcrowded trains. More riders equal more money. BART has also decided to raise ticket prices--more so for paper ticket purchasers, preying upon those unable to create Clipper accounts for whatever reasons--and to charge for parking, a service numerous riders need to even use BART in the first place. All to raise required funding. This raises the question of why BART doesn't have the funding they need. There are several reasons, but the most laughable is BART's complaint about fare jumpers. Setting aside the question of if BART earns fares with their poor service, the company has no right to complain when they neglect to make sure gates are observed. I have never been to the PIT/Baypoint station without seeing at least one fare jump. Nobody in the booth, nobody watching the gates. BART relies on our necessity of them. That won't change very quickly, but it can change eventually. If you're reading this and contemplating finding a ride or ride share instead of BART, do it. Do it once to try it and see how you like it. Let's make BART work for us instead of treating us like cash cows and herding us...

Dark as a dungeon as 90% of the fluorescent tubes are burned out. They've not been in replaced in 3 years. Applicable at muni and BART levels.

Neglect or abandonment of what should be routine maintenance created a safety problem. The cost of replacing all the bulbs on both platforms would be a fraction of the overtime expense paid to the Powell Station janitor last year.

LED tubes are now available and are compatible with existing fixtures. LED bulbs use half the electricity of a fluorescent tube and last five times longer. The cost differential is small and the payback is short. Maybe the Montgomery station is not the only thing being kept in the dark.

Don't let perfect get in the way of good.

Yeah, replacing bulbs is not sexy, glamorous, or career-making. But it does show some respect for the passenger and voter. It seems like the least you could do to keep us safe and...

Highly congested Bart stop. If you can avoid using this station during peak times, I highly recommend using a different stop. Escalators have been broken for a few days with no sign of progress. Especially on high volume times when a lot of workers commute to and from work, it adds a huge delay. Only 1 escalator going up, and people have to queue to go down the stairs to the platform. Unfortunately, commuters are forced to take it and just accept how inefficient it is - constantly increasing prices but reflect very little improvements and very little concern for paying passengers/commuters.

Edited: Situation has improved during COVID times with less people commuting to and from work. No longer congested, and the escalators have been fixed. It does feel like a different city and a much different Bart station feel now that it’s so empty compared to...