Salesforce — Local services in San Francisco

Salesforce has built an impressive reputation as a leader in cloud CRM, enterprise solutions, and digital transformation. The company invests heavily in brand image, community initiatives, and employee perks — and on the surface, it presents as one of the best places to work in tech.

However, once inside, a different picture emerges on certain teams, especially in non-technical or hybrid technical roles. One issue gaining quiet traction among employees is the noticeable favoritism toward certain hires backed by unusually strong recommendation letters — particularly from UC Davis faculty. These letters often aim to position UC Davis candidates as equivalents to graduates from more rigorous or competitive programs like UCLA or UC San Diego.

While diversity in educational background is valuable, these overinflated recommendations don’t always match real-world performance. Several UC Davis hires, for instance, come in with excellent managerial support and rapid visibility, but underdeliver in terms of deep product thinking, execution, or innovation. Their success often stems more from internal alignment, social agility, and perceived coachability than from measurable outcomes.

The result? A growing perception of unfairness. Employees from stronger technical backgrounds sometimes find themselves overlooked, while those with better internal networks — and strong institutional backing — climb the ladder quickly, even with a less impressive delivery record.

Salesforce talks a lot about equality, but equality must not come at the cost of lowering performance standards or ignoring merit. If the company wants to maintain its competitive edge in a fast-moving enterprise tech world, it must ensure its hiring and promotion processes reward contribution — not just credentials or overly enthusiastic letters from...

Very poor customer service and ridiculous billing practices, especially since this is supposed to be the premier CRM in the world. They lost 2 of my payments in 2023, and I had to dig all of that up months later. But hey, Salesforce is great for calling when it's renewal time, but they refuse to call if they bill you incorrectly! The renewal people clearly told me the name on the contract would be changed. That was a lie. When I tried to contact the billing department about it, they didn't respond for weeks at a time, then months, then threatened collection because they have the name incorrect on the contract. My purchase order was done in the correct name, but it doesn't matter to them! They corrected the name one time and then changed it back so it looked like I was double billed. I asked them to correct it FOR TWO MONTHS and they didn't correct it. Now they've sent me to collections. I haven't had access to the service they want Thousands of dollars for for months, because they won't fix the invoice name. Did I get a single phone call from my "account manager"? NOPE. Will the people that called and harassed me for renewal call me back and fix their mistake? NOPE. Will their managers do anything to correct the problem? I've got dozens of emails to them and several voicemails. We'll see. If they make it right, fix the contract name, I'll pay the invoice and update...

I signed up with Salesforce platform. Oh my, it’s elaborate and complicated for a small business that doesn’t have a huge sales team. At SEO-Social-Marketing, we communicate with clients on a one-on-one bases. Salesforce is an excellent program, best suited for midsize to large corporations. Don’t get discouraged, and sign up. Salesforce also offers training and that is a true...