Ubisoft San Francisco — Local services in San Francisco

Been a long time customer with these guys for over four years. Recently my emails and uplay account were compromised... and the culprit logged in to my R6S account and had decided to use cheats. Upon discovery of my ban I followed up with support and they told me someone in Canada had logged into my account.

Granted that they know this and that my account has never been logged in from anywhere else except California and I've never cheated or displayed bad behaviour... they don't think this is fishy and decided to not remove the ban and allow me a grace as a thank you for being a customer for so long out of good faith and reason that they think I'm not a hacker or a racist/homophobe. I bring up the last part because the person who hacked my account also got me banned for bad behaviour.

Anyways, Ubisoft denies having said the person who logged into my account is from Canada and instead they pinned it on me.

Never again will I buy a game from this company, I've been forthcoming and a diplomat about my appeal and never once acted poorly.

But since they refuse to communicate with me on a level where they won't give me any closure or respect as a long time customer, I can guarantee that my time is going to be devoted to the defamation and exposing of this company for what it is.

Fraudulent, cowardly, and no more a cash grabber than a pay2win even though their games as far as I know aren't pay2win. They just have that money grubbing attitude and I would have been glad to pay them more money than I have if they would of shown me some respect instead of being rats.

Thanks ubisoft, might as well be Microsoft, go ahead and sellout harder than you are...

Worst company for any kind of customer support! Been at it for 6 days now and still haven't gotten any support, my chat thread keeps growing, support keeps requesting more things before even getting to the support part. To the point that I got a refund from Microsoft on the 4 games I just purchased digitally for games I already own on the ps4 but wanted to game on my Xbox One as I prefer to game there. Even told support that I don't care about the game anymore or the dlc and that I just want a supervisor to speak with about the service... instead they keep copy pasting the same answers while once in a while asking for something else... if you are in the same boat call the head office in Montreal and San Francisco and ask to speak to a customer experience Manager and let them know about your bad interaction... while they may not be able to support your issue at hand they need to know what lead you to be one of the few that will waste your dime to call them about a...

I recently went on a road trip to visit my favorite gaming company. On the way, I found Ubisoft's lovely office! I asked if I could enter, and the project foreman said there was too much construction going on for me to tour it. Apparently, they tear down the building and reconstruct it to the same specifications every year, which I thought was really innovative! Since they wouldn't let me tour the grounds, I decided to be one of their protagonists and sneak in myself! They had a bunch of employees standing around with military-grade weaponry. They also had bright yellow alarms on the walls that I disabled.by spitting on them. I skulked around in the shadows and eventually made it to the Raving Rabbids biological laboratory, where I liberated my new best friend, Bwah. We climbed to the top of the building and escaped by jumping into a pile of hay that seemed very conveniently placed. Overall, I'd have to give Ubisoft's US office in San Francisco...