I'm not sure why anyone would write a bad review on this store! They came highly recommended by one of my neighbors. I had my dad's Movado watch that needed a battery change and when I took it to one of those places in the outlet mall, my watch stopped working. The guy said there was something wrong with the mechanism and it would cost me $180 to fix it. I took my watch to Alex the Jeweler. Alex completely took apart the watch. Showed me that the battery was put in upside down so no wonder it wasn't working. But while having a wonderful conversation with he and his wife, I watched as he tested the watch, changed the gasket, turned it into pretty much a brand new functional watch, and charged me $30. I'm not sure that that's the fee everyone else would get, but I was grateful that it didn't cost me an arm and a leg. I would highly recommend going to them. I was also told he's probably one of the only people who can repair a Rolex when Rolex couldn't fix their watch. Maybe his wife was having a bad day. I don't know. I can only say how I was treated, and it was with a lot of warmth, conversation, and...
Read moreAlex is the absolute best. My fiance recently bought me an engagement ring at a different jeweler. We took it to Alex to ask his opinion on the craftsmanship, fix aesthetic problems, as well as resizing it. He gave us his honest opinion without criticizing the original jeweler that made it. I live out of state for school and he fixed the ring the next day. It was supposed to be a simple resizing. It turned out that the ring was made poorly and had plenty of structural issues. Alex spent 3+ hours with us, staying over an hour later than closing, fixing the ring. He has an insane work bench and educated us all the while. We could not have had a better experience. My fiance wishes we would have went to him from the beginning. We will be customers forever and look forward to him making our wedding bands. If you are in the Sandy Springs area, or really anywhere in northern...
Read moreI'm not one who really ever buys jewelry, but I did have an old necklace of mine break recently. It has a pendent I love, so I decided to get on the Googles and look for a jewelry store that was NOT going to force me into a dreadful mall [redundant, I know]. I found Alex and let me tell you, he is one cool dude. His service & expertise had me in & out of there in no time. And I now have a much better necklace for the pendent, and @a reasonable price. I probably won't be back anytime soon [unless I stumble upon a girlfriend], but I would recommend Alex The Jeweler to anyone in need of his plethora of services. 10...
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