Arlington Memorial Park — Local services in Sandy Springs

Felica Kelley failed our family for our father's Unveiling on 10/18/20 Had an unveiling planned for my father 10/18/2020 for the last 18 months (was on delay due to Covid- 19_ Normally this ritual is performed within a year. All family members were at the grave site with our rabbi and the marker promised by ( Felica Kelley) was not installed. We also order a golf cart for our family (Ms. Felicia Kelley knew we needed one) sent one 30 minutes after the ceremony started and the woman stated she would come back with water and the cart - That never happened. Since we were limited to a small gathering thank g-d our caregivers were able to get my elderly mother and my dad's twin brother down to the gravesite. When I called he she stated she forgot on Sunday. No excuse!!! I called Chad Eubanks her boss, He was able to locate the memorial plaque and had it installed on Monday (too late for the family to say their final goodbyes )This is one of the most holiest ceremony and honor. The young man standing next to us stated that his wife unveiling was in two weeks and he hope not to have the same results. Still waiting on a formal apology!

Earle...

Just recently needed to set up an Inurnment for a sibling and met Cory Segars/Family Service Advisor. He spent time discussing our current needs and showed us the beautiful grounds and even where other relatives are buried. Our decision was made easier because of his professionalism, his ability to listen to our concerns and his knowledge of the process. We never felt any pressure to make immediate decisions. Within the one meeting and tour, we decided what was needed and even made arrangements for future needs. Mr. Segars made this difficult time so much easier to deal with by his concern for our needs and his patience. Thank you Arlington Mem Park and...

I have noted that Arlington Cemetery in Sandy Springs has received some negative reviews. While I cannot speak to those reviewers’ experiences, I can say that my experience was otherwise.

My thought is that the Family Service Advisor makes all the difference. I was fortunate in having Felicia Kelley as my advisor. Felicia was effective in dealing with the issues that arose, but, more importantly, she was very empathetic toward us and our needs.

Particularly in light of the negative reviews, I am very grateful to her for my experience at...