Xhale City - Sandy Springs | CBD & Wellness | — Local services in Sandy Springs

The manager on duty on October 14 around 11pm scamed me out of 100 dollars. I went to purchase a really nice tobacco bubbler whe the person running the cash register claimed that the system that allows credit card payments was down and that I had to pay cash. I followed up saying that is fine as I intended to pay in cash anyway and didn’t think anything of it. I selected a water bubbler and asked for the price. He claimed that it was 250$ and it did look like it could have been that price. I also purchased a concentrate nail and a diffuser witch he said has 50$. I told him that I would take it. He went to grab it and rolled it in bubble wrap alloung with the other pieces. At some point he removed the diffuser from my bag when I was not looking. I payed him $300 and asked for a receipt, and he said he had put one in the bag. My mistake again was that I didn’t check if he actually did. Later on when I got home I realized that the diffuser was missing and that there was a 150$ sticker on the bottom of the bubbler. After noticing, I imediately went back to the store where he gave me the diffuser back with out questioning me. Then I asked about the price and claimed that I only payed 200$ in total. I told him to look at the previous transactions on the register as I purchased it around 30 mins before. He then went on to say that there was no record of me paying for the product and that I must have gotten it at a different store. I unfortunately was unable to do anything about it and recommend people to stay away from the store. I also recommend that if you do shop there that you make sure you do...

My boyfriend and I stopped here recently on a whim, because we didn't have time to travel on a Saturday down to Little 5. There was one guy working in there, we both weren't sure what to expect as he didn't seem like the typical sales person you would expect. Having been to only head shops ran in Little 5, I was expecting the same experience but worse; but came out with an amazing experience that was better than Little 5.

The guy who sold us the piece was obviously knowledgeable and blunt in letting me know that if I upped my price range, I would have a better starter piece, and he wasn't kidding. He didn't rush us, let us ask questions when needed, and most amazingly wasn't stoned to a point I could smell it off of him. Instead I could tell I met probably one of the best and serious employees I've ever met in a head shop in Atlanta.

The selection was on par, if not better, than what you can find at other places. I already have a ton of other pieces there I want to add to my collection. I'm surprised no one at my university ever talked about this place, since it's so close to our campus, but if you live in the surrounding area and find it a pain to go to Little 5, just go here.

It's a one stop shop that has everything, and you can tell it has better items, at a wider selection too, that aren't going to break on you immediately. It's been an amazing start to my week using the piece I was sold, and I'm happy I took the chance to go here this...

Worst customer service!!! I would say baddest of the bad! I bought a sigelei j80 mod ($70+tax) and cleito aspire tank($35+tax) on 3/25/17 in the night when i bought it there was a sales person I don't remember her name but she was probably new to the job and did not know the policy of here own store and told here i can come back and get it exchanged or refunded if I did not like the product (this was my first electronic vape purchase) and i didn't use that much and after few weeks it says check atomizer and than i go in store and first off all no greetings or any kind of welcome and a worst service provided by employees! They told me to change the coil! I was like ok i changed it and it started working fine and than not even 5 days after that it said check atomizer again i call them back again on Saturday and they were supposed to call their manager and owner mr. Aziz and ask them about the resolution and contact me back! But nope no call back i call them again and asked them they said they didn't even ask their manager about this! And also they charge me $25 dollars more an the top!! I would not suggest any one to go here specially this particular location (idk about other locations) i need a solution on this one so will be waiting for them to contact me they have my phone number at their store as i left it several times...