This review does not speak to products or services, rather, it speaks to my personal experience with the people who work there and how they represent themselves out in public and when dealing with a complaint. I was driving my daughter to school one morning, coming down Trasverse Ridge Rd. A Pro Security Products van tailgated me from Highland Dr all the way down into Draper, leaving less than a few feet between our vehicles. Knowing the danger of how closely he was to my vehicle I firmly braked in hope the employee would give apropriate space, which must have enraged the employee behind the wheel. Because he began to drive more agressively and even tighter to the back of my truck. Arriving to the intersection at the bottom of the hill, I moved from the far left lane to the far right lane in order to get to my daughter's school. The van then weaved through traffic, cutting off others to ensure to follow me and even though I had created 100 yards of space, he rapidly flew up behind us again... leaving less than a couple of feet between our vehicles. I again braked firmly as I turned into the school. I thought the employee would then simply drive away and head off to irritate some other drivers. Nope! This employee proceeded to do circles at the entrance to the school in what could only be taken as a threatening gesture. You must understand, 300 east on the road outside of the school is a tiny 2 lane road, yet this employee couldn't have cared less for the children, the law or his actions. The employee eventually chose to drive away when I entered the school. I then decided to contact the office of Pro Security and described the situation to the man who answered the phone. He seemed apologetic, and asked me if I wouldn't mind if he had the employee call me to say sorry. Lol... I accepted the gesture from the man on the phone and regardless, never heard another word from the company or employee. Please have this review of the employees in mind the next time you consider calling Pro Security Products. As I told the guy on the phone, this situation could have gotten their company on the news, and not in a good way. Legally armed parents are not to be messed with. The lack of follow up tells me this behavior is deemed acceptable by the company. Be cautious of who you give access to your home and vehicles. Thanks for reading my review. Avoid...
   Read moreI was looking for one of those fancy-schmancy digital deadbolts that you can unlock from the Internet when it occurred to me: "how much security was I forgoing for a little convenience?" A little research confirmed my suspicions and led me to Medeco, a brand of deadbolt that is head and shoulders above the rest. Looking for a local retailer brought me to Pro Security Products. Their professionals agree: Medeco is the deadbolt to go with.
Installation was professional and delivered when promised. The new deadbolts look nice, send an immediate message to a would-be intruder, and are sturdy and secure.
A few things to keep in mind: because of the number of permutations of deadbolts (backset length, finish, single vs. double cylinder, etc.) don't expect them to have every possible combination in stock, so it may be a little bit for them to order your specific deadbolt. Second, this isn't a $9.95 Home Depot special. They're expensive, but they're worth it. Finally, bring your existing deadbolt in with you or at least know whether it's a 2 3/8 or 2 3/4 backset. Medeco deadbolts are not a convenience product and don't come with a "one size fits all" backset.
One additional bonus: for doors with windows, consider a deadbolt with a removable thumbturn. The security of a key-lock on the inside with the convenience of...
   Read moreWow! What great service! I moved in my place about two months ago. Got some copies of my keys, yet the copies didn't seem to fit all that great so I put off getting new copies. Came home, put my purse and phone on the steps, went back outside to grab more things from my car and bam, locked myself out. After attempting a YouTube try to pick my lock and running out of options and patience, my neighbor recommended Pro Security. They were amazing! After calling, someone arrived in about ten minutes, took about 15 minutes and he was done. The locksmith also did some work on my copied keys and added some oil to the locks and then all of the copied keys were working beautifully. He didn't charge me anything extra and he also refused a tip. I will most certainly use them again and I would recommend Pro...
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