Geek Squad — Local services in Sanford

I had the most amazing experience at the Sanford Best Buy today. I went in to buy an external hard drive to take to a computer tech store for work on my iMac and not only did I get that free, but I went with the 1 year tech service program which is an amazing deal. Patrick the floor sales rep and Raymond & Omar with the Geek Sqaud treated me like a queen. I felt so comfortable bumbling thru what I needed (I'm not a techy person by a long shot!). I went into the store for a simple purchase very worried about my computer and archival of photos and music; and I came out happy & assured my computer and important memories were in good hands. And BTW, I never write reviews. They wowed me that much. Thank...

Best Buy in Sanford FL. HORRIBLE experience. I turned my computer into them for a covered warranty item. When I attempted to call them, from the email they sent me informing me the parts are on back order and coming from the manufacturer (in China), the call goes to a support center and NOT the store, yet they LIE and say they are at the STORE. They are unable to provide me with any information on my computer or the whereabouts of it. If I want information, I have to physically go to the store because they are only support for the store. NOT sure what they are supporting because they can't provide information or transfer you...

Came here to get my pc fixed after a power surge during an update fried my pc, pretty expensive but I needed the fix because I work off my computer. When I got the computer back I was told that it wouldn't connect to the wifi, and that there was an issue with the wifi adapter. Figuring that they know what they're doing, I purchased another adapter and installed it only for that one to not work either. Turns out they never reinstalled the drivers necessary for the adapter. Thankfully I kept the old adapter because I felt something was off, because the second one I bought ended up...