Always a fun place to hang out and visit. After looking at all the big names again, the build quality, material utilized, warranty etc etc, it was time to buy the best again. Itâs not for everyone, but itâs made for life and LOUNGING. It can be utilized as a traditional couch, but really gotta understand itâs a lounging couch. I have the outdoor sactional since 2012 and itâs still holding up with little signs of wear. These couches are made FOR LIFE! Company has been around for 24years, always making minor tweaks to improve their product, never to cut corners. Youâll notice itâs a full boxed frame made of solid wood, not particle board, and there is some weight to it. There is a reason!!!! Your kids can jump on this, play, make a fort, nerf gun wars, dogs can utilize it as a bed, itâs almost indestructible (not chew proof). Not one other company has washable fabrics either, at least that openly say it. Oh and the seat cushions! âHigh densityâ foam or âhigh resiliencyâ that these other companies use but then lose rigidity after a few months and never come back to life. Yeah lovesac has literally the premium of materials/layers that prevent this from happening. 5 years and the foam still feels about the same, slightly softer, but very supportive. (had the original sactional back in 2011-2016). Tried other brands.... they just donât live up to the name or quality youâd expect. Trust me Iâm a flight test engineer. I look at the fine details and ask a billion questions. You wonât go wrong with lovesac furniture. Oh and the CEO of this company(Shawn).... very engaged with his products and customers. Probably one of the most honest people...
   Read moreI had a great shopping experience with the Valencia showroom manager, Dani, and although I didn't end up purchasing, her assistance was so helpful, I wanted to be sure to acknowledge her help here. When I first reached out to Dani she asked a lot of questions to quickly identify the products that would be the best fit for me and my budget. She sent me product info and even videos so I could fully assess each product from home and see how it could fit my needs. Thank you, Dani, for all of your help and kindness along the way! Ultimately, my purchase is on hold. I was disappointed that Love Sac does not honor retired teachers in their teacher discount program. Upon disability retirement, I forked out a lot of money in order to maintain those benefits for life, and while the vast majority of companies honor retirees, that is not currently Love Sac's policy. I hope one day they will reconsider, as I still believe the products Dani shared with me would be perfect...
   Read moreFor months I have been considering purchasing a Lovesac for our family. Iâve emailed and messaged the showroom manager back-and-forth throughout the entire Covid lockdown. I donât live near a show room so on multiple occasions, the show room manager spoke with me via text or through a virtual video appointment until I was confident that I was getting exactly what I wanted. I asked no less than 1000 questions, and never once felt like I was a burden. The service I received has been phenomenal. I never felt pressured to buy more than I needed. She actually helped me figure out what configurations I would like to accomplish and made sure I had the pieces in order to create them. She also kept me up to date on the tracking information once my Lovesac shipped. Shipping is only taking...
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