Five Guys — Restaurant in Santa Clarita

The food is good. Nothing out of this world, but I did enjoy the cheeseburger I got. I think it's definitely overpriced for what you're getting, but quality of the burger seems to be there. Fries were soggy and greesy; not the best, not the worst. Where they lost me was cleanliness. Every single table in the entire restaurant was dirty, from top to bottom, including the chairs and floors. When I asked the lady behind the counter if they had something to wipe the tables down, she handed me a wad of paper towels, and upon seeing the shocked look on my face said, "...or I could come out there and do it for you?" There is no universe where the onus to clean the restaurant's tables should fall onto the customer, so this response was completely out of line and lazy. Rather than making her feel like bad in front of people, I opted to take the wad of (dry) paper towels to wipe down the table. This was when I noticed how filthy the chairs were. I went back up to the counter to ask for my food Togo, and she said "Oh, is everything okay?" I said, "Yes, the tables are all just filthy so can you just put my food Togo, please?" To which she replied, "Oh, it already comes to go, but I can come out there and clean the table for you," as if waiting for my approval. Again, this is your job. You don't need my permission to do your job, just do it. She then comes out, does one quick pass over the tabletop, drops the rag on the floor, and disappears back into the back, neglecting to address the dirty chairs and floor, nevermind the rest of the tables in the restaurant which were all still dirty. At this point, I decided it was best to go with my gut and take my food togo. I come from the food industry, in high end hospitality, so my standards are higher than most, but this is basic stuff that any restaurant at any level should be...

I’ve never had an issue with this place before but today was just horrible. First I call online and order my cheese burger. Jessica says “Okay! It’ll be ready in 10 minutes!” I’m upset because I said no pickles and grilled onions. Everything else is fine. I’d expect somebody to type in CHEESEBURGER when I asked but no, I got no cheese and no grilled onions. I don’t know who answered the phone when I called to complain, but whoever it was, she was very rude. I only got a “Sorry about that, have a nice day” before I was able to finish talking. Should I mention I didn’t know the burger came with mushrooms, and I am allergic to mushrooms. :) thanks for lunch,...

It is a decent spot for fast food. I will start off with the prices are a bit high but the food is good. Just didn't expect to pay $50.00 for two burgers, regular fries, soda and shake. The regular fries were enough to feed two people so the portion is good. The burger was nice and juicy and had a lot of flavor. While we waited for our food, we snagged some peanuts. The place was a bit crowed but people were coming and going so it was easy to get a table. As for the service I felt the girl behind the counter was aloof. I had to keep repeating myself because she was more concerned with her friend standing behind us...