Dig Gardens — Local services in Santa Cruz

This place is a trip and a 1/2 let me tell Ya I’m a local and always walking past here I always wondered what they have besides plants here and let me tell ya After close to 4 years of wondering I finally went in I was greeted by the lady who welcomed me and offered me sanitizer and asked if she could be of any assistance then. By a younger male who was also willing to assist Mind you I’m physically challenged and so they were gracious about helping the one side was from back East so we had some commonalities He was well versed and I will be going back the there as they were outta stock on what I was interested in finding A mini Botanical garden is what this place is if you ever been to Chicago I know what I mean of not look it up

Nevertheless Thank you to the owners for having such awesome customer service and We sure are blessed to have stored like this in...

I visited the Dig Gardens Water St. location on Monday, 2/10, eager to find something special for a loved one’s birthday. I was one of the first customers to walk in at 10 a.m., but instead of a warm welcome, I was immediately met with a cold, judgmental look. One of the two girls working asked if I needed help, to which I politely replied, "I'm just looking for now, thank you." But even after that, I was met with the same disapproving gaze. As I wandered through the store, trying to find the perfect gift, I couldn't shake the feeling that I was being scrutinized, almost as if I didn’t belong. It was unsettling and uncomfortable—like I was being watched, not with care, but with judgment, as though I was somehow an inconvenience just for browsing. It’s disheartening to think that something as simple as shopping could leave me feeling so...

Whenever I’m in Santa Cruz I always made sure to stop in the store. They have a great selection of plants, planters and home goods. Their outdoor area is beautiful. But the last time I was there left a bad taste in my mouth — my boyfriend was with me and one staff person was incredibly rude to him. Condescending and disrespectful for no good reason. And when I used the bathroom key, which was attached to a full-size garden trowel, the cute little leather string detached when I was turning the lock and the implement fell and just missed one of my toes LOL ...When I went to tell them what had happened and why it was taken apart the other staff person looked at the first and then sighed as if I had done something wrong. If anything, I expected an apology (I work in customer service as well).

I haven’t been back since that was a year...