Fabbrini's Flowers — Local services in Schaumburg Township

I had a beautiful arrangement of flowers in a vase from my wedding that my mom wanted to get dried and preserved. So I recommended that she come here. I've had them make bouquets and arrangements before, so this shouldn't be an issue, right? Little did we know...

When my mom dropped the arrangement off mid July, they said it would take about a few weeks for the flowers to dry. No problem. I've dried a bouquet at home, and its taken about 1.5 weeks. Seeing that this was a larger arrangement, we were expecting a few weeks anyway.

Well we waited a few weeks, and never heard back. So my mom called them the first week of August and the girl who picked up said, "I don't think they're ready. The owner has them at his house, in his basement. I'll ask him and let you know in a few days." Huh? In the basement of his house?...Well a few days went by and still no word from Fabbrini. My mom called the second time, and again the girl who picked up said, "The owner forgot to check them. He'll let you know as soon as he checks them."...Okaaaayyyy....Finally, the owner called my mom back a day later and said, "The flowers are still not dry, it's going to take another 2 weeks."....At this point it had already been around 3 weeks. And they were saying another 2 weeks were needed...

Well finally, it's the first week of September, and my mom gets the call from Fabbrini's that the flowers are ready to be picked up. Awesome. So we go in to pick them up..They looked absolutely HORRENDOUS. First of all, they were wrapped in some tissue paper, and they were absolutely crumbling when you touched them.The roses were flattened, half of the flowers were missing from the arrangement, and they weren't even sprayed to preserve them. It was pretty obvious that they weren't hung upside down to dry. They either forgot about the flowers completely, or dried them flat on a table, or did dry them correctly but crushed them underneath a box. Like I said, I know what a dried bouquet/arrangement looks like, and this wasn't it. They really weren't fooling anyone. Not only that, they were trying to tell us "well we did our job and dried the flowers, we're sorry you're not happy with them". Yeah, my 9 year old niece could've done the same job they did.

Even though they refunded us for the drying, they basically ruined the flowers. To add insult to injury, their offer to fix the situation was for us to pay for a new arrangement to have them re-dry it. UM, NO. We are no way in hell paying you for anything. If anything, we should've been compensated with a free arrangement...Instead we took our vase and garbage dried flowers and left the store.

Pictures are posted for proof.

TL;DR: Fabbrini's ruined a beautiful arrangement by attempting to dry them. Forgot about them, and tried to...

Absolutely perfect! Laurel was such an amazing person to work with as she took such a genuine interest in coordinating the floral arrangements for our wedding at The Westin Chicago Northwest. She made our day perfect with her beautiful vision of staging our ceremony and our reception. Throughout the entire process, Laurel came up with creative ideas and incorporated our own aspects as well. We received so many compliments on the elegant table centerpieces and all of the flowers for the wedding party. Also, Jim Fabbrini and his son, Jack, were very hands-on and responsive to all of our requests. Jim even met with us the week of the wedding to make sure that everything was on track for success. I saw Jack three times on our wedding day as he helped the guys with their boutonnieres, set up arrangements, and took everything down at the end of the night. Abby and I loved that we did not have to worry about taking anything down at the end of the night and could enjoy the after party right away. I commend Jim and Jack for taking such pride in their business and cannot thank them enough for providing flawless service with gorgeous flowers. I highly recommend scheduling an appointment with Laurel, Jim, or Jack. They are professional, creative, responsive, and fair. We will forever remember how picture perfect you made our ceremony and...

Had my bridal bouquet and my fiancés boutonnière made by fabbrini flowers and honestly very disappointed in what I received. I sent over pictures of EXACTLY how I wanted the bridal bouquet and groomsman boutonnière to look and when my maid of honor picked up the bouquet and boutonnière it looked NOTHING like the pictures that I sent over or shape that we discussed. The roses were small and not large though they were playa Blanca’s ,which can open up to being a large garden rose if taken care of properly, there was more greenery than flowers, and the roses for the boutonnière were so shaved off that they were not visible in the photos on the grooms jacket. I have made bouquets and boutonnières myself and after receiving what I did, I felt that what I received was not worth the $280 I spent. I did all of my own flowers for my wedding day myself for all the tables and bridesmaids and honestly killing myself for not have done my bridal bouquet and boutonnière myself as I had similar flowers for my wedding and my roses opened up to twice the size for our wedding day as fabrinnis did. Killing myself over not doing it and trusting them of being able to pull off the look I wanted even if you sent them a picture of exactly what I wanted and how I wanted it. Pictures attached of what I requested and what they...