Massage Envy — Local services in Scottsdale

A Relaxing Escape with Impressive Massage Variety at Massage Envy My recent experience at Massage Envy was a genuinely positive one, and a significant highlight was the excellent massage variety they offer. Whether you're seeking deep tissue work to release stubborn knots, a soothing Swedish massage for overall relaxation, or something more specialized like a sports massage or prenatal treatment, Massage Envy seems to have it covered. I particularly appreciated the detailed questionnaire I filled out beforehand, which allowed my therapist to understand my specific needs and preferences. This, combined with the clear descriptions of the different massage modalities available, made it easy to choose a treatment that felt right for me. During my session, my therapist was skilled and attentive, demonstrating a strong understanding of the techniques involved in the chosen massage style. They were also receptive to my feedback regarding pressure and areas of focus, ensuring a truly personalized experience. Beyond the quality of the massage itself, the overall ambiance of the location I visited was pleasant and calming. The waiting area was comfortable, and the treatment room was clean and well-maintained. The front desk staff were also friendly and efficient, making the check-in and check-out process smooth. While the membership model might not be for everyone, it does offer a cost-effective way to prioritize regular self-care, especially given the diverse range of massage services available. Knowing I have access to such a wide selection of massage options is a definite plus for considering a membership. In conclusion, if you're looking for a place that offers a truly excellent variety of massage techniques and skilled therapists, Massage Envy is definitely worth considering. From classic relaxation to more targeted treatments, they provide a comprehensive approach to wellness...

They change management everyday a long with their policies! I signed up over 2 years ago and was told that I could "share" my massages as they accrue whenever I want. They are "my" massages that I paid for, so why not? Well all of the sudden they stopped allowing my wife to use my shared massages and even charged her card for $80 and didn’t even bother to tell her. We found out when our bank send us an overdraft charge letter. We called and visited over 20 times to try and get this whole thing figured out and NO ONE ever called us back, EVER! This has been going on for 6 plus months now. Finally we went in to Massage Envy and were promised by management that we could continue sharing our massages. Well today Chelsea (so called manager) called today and said that she didn’t agree with that decision that prior management made (she was just recently hired, btw) and she is retracting that agreement that we have previously made with Massage Envy management. Chelsea was very rude in her approach to let us know what she decided to do. Chelsea refused to let me speak with anyone else and told us that she is the end of the road with management that she makes all of the decisions. I asked for the GM's name and she didn't know who it was, I then asked for Corporate's phone number and she told me that there isn’t a corporate that all decisions are specific to each location. So if you’re smart STAY AWAY!!!! there are so many other better massage places out there. Keep shopping and stay FAR FAR away from...

Bad management and Unknowledgeable front desk. They do not inform you of policies and do not answer their phones. They removed a credit from my account without telling me I would lose a credit if I canceled my appointment. I called ten minutes before my appt bc I got a text as if it was still on amd she said she marked me as a no show bc I cancelled but did not tell me she was doing that when I cancelled in advance due to family obligations. I would have made it work If I had known they were going to charge me anyways but she said there is nothing she can do because it is already done. Betsy was the employee. This is not my first bad experience with this location. Shea location is much more professional and not always changing over employees and protocols but since I opened my membership here they always default me to this location for services and it has been terrible and the reason I am cancelling my membership. Also when you are trying to cancel the membership it is a sham. If you get behind using credits because a pregnancy and new baby they do nothing to help you so you do not accumulate...