Big Lots — Local services in Searcy

I am omitting a star because the store was out of SO many things I was looking for on my last visit, and certain sections were extremely disorganized. At the beginning of my shopping experience, I was trying to locate a very specific item that was the main purpose of my trip to Big Lots. An older male employee was walking by, it was obvious that my husband and I were having trouble and needing help, but he wasn't going to acknowledge us. I asked him if a certain item could possibly be in the back. He simply shook his head, and didn't even offer to go check for us. I thanked him for his "help" (I'm being sarcastic right now, but I wasn't at the moment), but he just walked away and seemed completely disinterested in helping us.

We gave up trying to find that item, and moved onto others, only to find that they were out of around 7 other things we needed. I wasn't even going to bother asking for help again after my previous interaction. Then suddenly, a female employee named Wrennie asked us if we needed some help. She was checking in on is, completely unprompted. We told her about another item we were looking for, and she helped us find it on one of the shelves. I was very thankful for her help. Then, as I was trying to find something else, I went and asked for her help again. She searched with us up and down several aisles, but it wasn't anywhere. So I told her it was okay and thanked her so much for trying.

Then, just as we were about to check out, Wrennie came up to the registers and told me that she went to look in the back (without me even having to ask!!) And she found the item!! I was so grateful for her help and extra effort!! She was so very polite, professional, and hard working. The entire time I was in the store, Wrennie was working hard at stocking and organizing the shelves. She knew right where everything should be. She offered her help, instead of waiting on me to ask for it, and did so without any reluctancy. If this store is a bit disorganized and low on stock, it is most certainly not because of any lack of effort of Wrennie's part. She is on point, has a wonderful personality, and I hope I see her next time I'm shopping at this location.

Big Lots is very fortunate to have a caring, hard working employee like Wrennie. I hope she sees this and knows how much I appreciate...

First time visitors and last time visitors. We were wanting to buy some furniture. We looked at the stuff on clearance. My husband asked three times how much it was because there were no Tags. My husband thought they were going to go look it up and tell him. Oh no they just stood there and said the magical words I THINK it's this price but I'm not sure and maybe a discount. Blank stares leaning across the furniture. My husband was mad at this point. All he wanted to know was the actual price with the sales and the taxes. All he wanted was someone to tell him the PRICE. one of the workers turned to the other and said this is all you I'm off duty and left well we left too because of the absolute blank stare of the last worker. Hire competent employees who can ring up a price. Put tags on the stuff you are selling. Thank you. Negative star rating we were prepared to buy it if we knew what the actual price was.lossed...

A wide selection of merchandise. You can get everything from seasonal decorations, cookware, dishes, cleaning supplies, health & beauty, non-refrigerated groceries, and DIY project supplies (i.e. sandpaper, paint rollers, brushes, etc) to mattresses and furniture. All items are reasonably priced, and usually cheaper than other big retailer's prices when you consider the quantity your getting. Think Walgreens crossed with Sam's Club and a little Bed Bath and Beyond sprinkled in...