We have new construction and needed a full compliment of appliances. Of course we took the normal route of Internet searches and trips to Home Depot and Best Buy. Stopping in at BID was literally the last place we stopped.
We received excellent advice, discussing trade-offs of different models for every appliance. The knowledge level was far superior to anyone weâd talked to elsewhere.
We chose the models we wanted and then received even more help with precise mechanical dimensions for preparation of items. Like the countertop cutout needed for the cooktop. The cabinet cuts for the wall oven. Just wonderful support!
Weâve placed our order now. Anxious for the delivery. We also received excellent references for installers, and weâve scheduled that with confidence.
This review comes a bit early, as we donât have our materials yet. But Iâll update after we are done. Shopping local, with great support and competitive prices..thatâs exactly...
   Read moreWe've had a great experience with BID. We received great service when we came in to look at washers and dryers - the salesman Sean was very knowledgeable and attentive, and answered all of our questions. The purchase process was easy and we left feeling good about our decision to purchase from BID. The washer and dryer were delivered right on time, and the installers were friendly and competent. As it happens there was something wrong with the dryer (it made a horrible noise) and within a couple of hours the repair person was calling us to assess the problem - he listened to the sound and immediately ordered us a new dryer which we'll receive soon. We received top notch service from BID, and can highly recommend this...
   Read moreSean made me feel comfortable even though I didnât know the first thing about ovens. He was friendly and listened and didnât try to push any products onto me even though I do not have the wealth to buy a 5 thousand dollar Wolf range. He helped me find the lower end range and never once tried to upsale me. I would recommend Sean, at Build In to friends. However I did read some of the negative reviews and those were concerning. Although I had no issues with Sean and BID the negative reviews I read were disturbing. Hopefully, those were isolated instances b/c as I said, Sean was worth exploring BID. An honest salesman is worth all the products a store has to sell. And Sean was honest at least for my...
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