Panda Express — Restaurant in Seaside

The restaurant was so disgustingly dirty that I can't rate them any higher than a one star, if possible I might rate them a -1 star it was simply that filthy.

I understand it's a fast food joint but really I would think that the corporate offices must enforce some sort of cleanliness policies (which if they are, they are certainly not being followed in this location).

I arrived at roughy 2pm that day and all (ALL) of the tables had some sort of food crumbs on them from noodles, to rice to bits of vegetables that come in the fried rice etc. The floors were absolutely abysmal.

I finally chose to sit at a table with the least amount of debris/leftovers on top of it, but to get to the table I had to wade through trash on the floor (consisting of things such as used napkins, plastic forks and knives etc) and had to step over food that messy customers must have spilled off their plates that nobody seemed particularly interested in cleaning up any time soon. In fact I was sitting there for near 35 minutes and not once did anybody come out from behind the counter to wipe down some tables or pick up the trash on the floor.

Food? Well, what can I really say about it. It was typical Panda Express food, no better, nor any worse than any other Panda Express. I didn't get sick so that's a plus.

This store (franchise maybe?) needs to clean up their act and their store. . Update: Went to this store again, still filthy for an eating establishment, but this time I thought I'd try their steamed vegetables to try to keep my carbs and sugar under control. I returned to my office and found the vegetables were more raw than cooked, you know the taste you get from a raw stringbean vs a cooked stringbean? Yeah, all the vegetables tasted in their raw state.

In my opinion, the corporate office needs to look into this stores best practices and see why the store is so dirty, and why food is undercooked.

Another Update: Ordered on-line, arrived at store at designated hour and no food was ready, was told it would be another 10 minutes for the cook to heat up what I had ordered.

They seriously need to start calling out to the cook to start heating up more of whatever items is getting low but they don't. This store is...

I went in at 12:30 7/22/19 not many people , service was nice, food was not, I realize this was newly opened but the experience was bad. ordered a 3 entries meal and pot-stickers cooks were standing around for the most part not refilling the counter food without staff asking them to and they did so begrudgingly. Most of the breaded/candied foods was rock hard, even broke my plastic fork. When I asked to taste some it was hard for the lady at the counter to stab one to get a taste, this means they were not changing the food out enough and let it overcook I think. The friend rice was not cooked all the way, rock pebbles , not fun to chew. The double mushroom chicken was fine , flavor was right and easy to chew like normal. The orange chicken was hard to stab and chew as was the shanghai beef was also tough and hard to eat. On the potstickers, I had to wait 5 minutes ,as they had not made any, they were soft and easy to chew when I received them, but no sauce . Overall only 2 things of my order were really edible in a normal fashion, I typically eat at gilroys , bay area , salinas pandas, so I have plenty of experience with the chain.

I sincerely hope they improve with time, but as it stands i cant in good conscience recommend...

Panda Express food is good but the employees who work in this location specially the server and cashier need customer service training. I've been working customer service for more than 10 years, so I know how it should be. The server has a thin voice and hard to understand with the radio on. I wanted the Family Feast that's why I pointed the to go box which is on the side of the counter but she said that they only have the plate for to go. I was a little bit disappointed because I have to order seperate plate for 4 with the same order. I just ordered 3 bigger Plates and the server started to be unfriendly which I don't get it. Also, the cashier talked like I don't understand the process of paying it. She just dropped our food infront of us instead of giving it to us. Then she just left and I wasn't even finish signing the receipt. Their customer service is poor because of no flexibility, unfriendly, and LACK OF MANNER! And where is our fortune cookies? First Panda Express location who doesn't give...