Overall, the experience was great. A bit difficult to understand the process and that the address would only be confirmed once youâve actually booked, online. We found this service from a google search, coming off the ferry and not knowing what to do with our bags. So, we went straight to the location on google and spent a good 20 min trying to figure it out. In our opinion, 4:30pm pretty early to close, especially now that summer is here. If this is supposed to be a convenience for those, presumably headed to/from airport, to store their bags. Many flights donât leave until late evening and having the facility open later would have helped us to better enjoy the city, longer. We had to shorten our day, in order to get our bags and take them with us to dinner, since our flight wasnât until...
   Read moreThis review is for the Bounce storage location at Pioneer Square. The building was tough to find, so I'll make it simple: It is the corner building that says Expansive all over it. You go up a couple of steps in front, tap the tablet, go to the directory, and type Passportology to get rang through. The door will unlock, and the office for the luggage service is to the left upstairs, but staff should come down to help you. The actual luggage storage is put in a smaller room downstairs in the maze of this building, lol. Very quick, simple, easy service. They didn't mind us being late to drop off/pick up. I would do it again, this location was very convenient, a short distance from the Link (trolley), and we went to the underground tours next door then the aquarium before going back for...
   Read moreThis was my first time using Bounce and we used it because the airport luggage storage was full. The location was a block away from Sea-Tac. The people were nice and they stored our luggage just fine. No issues at all. We weren't sure we were in the right place because the address took us to a small Ethiopian restaurant but once inside they took care of us. I think they should put a Bounce sign up on the outside of their door so we know we're in the correct place. Kind of tricky to find the front door and awkward parking for the ubers. Also, it'd be good to offer transportation to / from the airport. It was a great alternative when the airport luggage storage was...
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