Imperial Foot Massage — Local services in Seattle

First, I am giving 2 stars because we have had good experiences here in the past, but my husband and I just got home from an absolutely awful visit (one star or lower).

This is a cheap massage and you do give up some of the comforts of a true massage experience, I understand that, but our most recent visit was ridiculous. We were right next to the bathrooms so we got to experience all sorts of wonderful noises. Someone went into the bathroom multiple times during our hour long visit and was loudly coughing out phlegm. So gross. From these seats you can also very clearly hear everyone using the restroom. Not fun. The person next to me was snoring loudly, and the restaurant down the hall was having karaoke night, which I know about because I could hear every. single. song.

All of the noises going on were so distracting, but not so much to distract me from my horrible massage. It just wasn't very good. My "massage therapist" kept on taking little rests and chatting with his coworkers. I felt like he was resting his hands on my butt for 1/4 of the massage without actually applying any real pressure. When the massage ended, I felt like I needed another full massage (from someone/somewhere else) because it was so underwhelming and just an overall frustrating experience.

Also, just to end things with a bang, a few minutes before the massages were over, a table fell onto my husband's massage chair and was an inch away from landing on top of his head. No joke.

We walked out of there laughing because it was such a horrible experience and hardly even believable. What a disappointment, because in the past we really...

At the end of my most recent massage I was BITTEN by a large MOUSE on my toe as I set my feet back on the ground after the completion of my massage. After figuring out what happened I pointed out the rodent (who was darting back to a very large mouse hole in the wall). I watched the masseuse step on the mouse's head and twist it until it died. He laughed and carried the mouse by the tail up to the man who works the check in desk and then out the front door into the mall across the entire hall while a bunch of people were getting massages! I was offered no apology; the man at the front desk laughed again when I pointed out I had actually been bitten, pointed at the restarting across the hall and charged full price for the massage.

My toe is is completely inflamed and I am very concerned it is infected. Clearly, they don't understand the seriousness of the health concern of their workplace, and I'm extremely concerned for others who get services from this place. I am still completely shocked by what happened and by how it was handled by the staff.

I have been here several times, and no matter how good the work is this is completely unacceptable from a hygiene and service perspective. This is serious enough for them to shut down their business if I were to report this to the authority. I will not be returning to Imperial Foot Massage in the future and would not recommend other to this...

I went in with an open mind given the hit or miss reviews and the prices, yet my shoulders and back were getting desperate for a deep tissue massage. Their menu offerings are all foot reflexology, however, I signaled to the non-English speaking guy at the desk that I wanted an hour back massage. He typed $68/hr in his calculator and I agreed. I was walked to a small, dark, curtained, private room where an older gal met me. I thought that all of this was a good sign. While the massage started off decent, I tried to ask multiple times for deeper or harder pressure. It continued to not improve so I took out my phone and translated. She acted confused and got the man at the front desk who called someone I’m guessing was the owner. I explained that I wanted a deep tissue massage and she was giving a light, Swedish massage. Then some yelling and indistinguishable communication was had. A male masseur then came in who had large and calluses hands, but yet again, the massage was too light. I kept trying to verbally cue him in to know when it was too light or just right. Maybe I shouldn’t complain given that it was a $68 massage, however, I tipped in cash a $20 bill on top of the cost. I left unhappy and probably less relaxed than when I walked in. I definitely won’t be back and will continue going to Relaxing Station regardless of its distance. One additional stat...