Luna Kitchen and Bath — Local services in Seattle

We moved from the East Coat to the Seattle WA, area into a home that we had completely remodeled. As part of the remodel, we were looking to purchase and install modern, Teak Cabinets for the kitchen and bar areas. Being new to the Seattle area, we conducted an initial search in the area, for suppliers and installers of such cabinets, but were unable to find what we were looking for. While continuing to search, we came across Luna Kitchen Cabinets and decided to visit their showroom in person; and we sure are happy that we did! As we walked to the Luna showroom, we got a very good vibe of the simplistic, modern design and high quality of the display cabinets in the showroom. It was at that point; we luckily met and spoke to RL Sendra (one of the very experienced designers) in the showroom. Not only was Sendra very knowledgeable with the design of the products, but also pin-pointed what we were looking for and showed us some ideas and samples, we had finally found the Teak cabinets we had been looking for! Upon an initial consultative visit to our home, Sendra was diligent with the details and provided us with an initial rendering of what our kitchen and bar areas would look like. We formally engaged with Luna on a cabinet purchase contract and subsequently an installation contract. Right from the beginning all the way through installation, Sendra kept us well informed, and we are happy to say that everything went as planned; a very professional job by Sendra and Luna Kitchen Cabinets installers! Based on our experience, I would gladly recommend Luna Kitchen Cabinets and Sendra for high quality cabinets and...

Extremely disappointed with Luna Kitchen and Bath.

We worked with Luna for our kitchen cabinets, and they measured incorrectly, which resulted in the wrong cabinets being delivered. While mistakes happen, the real issue was the aftermath: we had to wait an additional two months - on top of the initial three-month lead time - for remeasuring and for the correct cabinets to be delivered. This caused serious delays to our entire project and we had to reschedule multiple contractors and pay out of pocket for extra labor.

To make matters worse, the company offered no compensation for the inconvenience, lost time, or added costs we incurred — just a replacement of what should have been done right in the first place. To be fair, the designer personally offered to pay for the extra cost out of pocket, which we appreciated but ultimately didn’t feel was right — the company itself should have taken responsibility. This only shows how much Luna cares about their customers and employees.

If you’re managing a tight schedule or using your own contractors, be cautious. A company that won’t stand behind its work is not...

The kitchen in our 1926 Seattle house was largely original and wearing out. The best decision we made on this project was hiring Luna to do the design. We connected instantly with Sendra, who understood what we valued in our old kitchen and asked the right questions about what we wanted to change. Essentially, we liked the look of the old kitchen, but needed better functionality. We are absolutely thrilled with the result. Sendra not only provided a few iterations to settle on a good plan, but he guided us through contractor selection, and gave excellent input on so many details that came up during the project. We had dreaded and avoided this remodel for 20 years, but Luna made the process easier, and provided just the right amount of choices for us to move forward with confidence. Money spent in design...